PROPOSED ENVIRONMENT. The proposed new environment will deliver the Communications and Technology Solution (CTS) to all individuals and will continue to evolve over a period of years. The software components of CTS and use of technology will enable new corrections processes not possible in today’s CDCR correctional environment. CTS improves the connection between the incarcerated individuals and families and friends by increasing communication and supporting the rehabilitative efforts of the individuals. The CTS can also provide the offender access to rehabilitation through the innovative use of technology and streamlined processes. The CDCR understands that they will undergo culture, process, and capability changes to implement the new technology and services. The CTS Program together with every part of CDCR will reengineer the State of California’s service delivery methods to help CDCR realize its next step of progress. CDCR is one of the largest correctional systems in America providing custody for a diverse population. CDCR envisions this new capability will be a significant change in the way services are offered. Many operational processes that touch an incarcerated individual will be impacted in some way.
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