Provide Documentation. The Project Manager provides the Customer with the following documents to help facilitate the service implementation process: • Implementation Questionnaire- gathers critical information needed to setup and initiate the service. This includes information on the toll-free numbers, call volume, APIs. • Remote Access Questionnaire- details information needed by Selectron Technologies to remotely access the Customer’s network and application database, prior to system initiation, to allow for complete system testing. • Implementation Timetable- details project schedule and all project milestones. • Quality Assurance Test Plan- assists the Customer in determining that the interactive solution is functioning as specified in the Contract.
Appears in 2 contracts
Sources: Master Services and Hosting Agreement, Consultant Services Agreement
Provide Documentation. The Project Manager provides the Customer with the following documents to help facilitate the service implementation process: • Implementation Questionnaire- gathers critical information needed to setup and initiate the service. This includes information on the toll-free numbers, call volume, APIs. • Remote Access Questionnaire- details information needed by Selectron Technologies to remotely access the Customer’s network and application database, prior to system initiation, to allow for complete system testing. • Implementation Timetable- details project schedule and all project milestones. • Quality Assurance Test Plan- assists the Customer in determining that the interactive solution is functioning as specified in the Contract.
Appears in 1 contract
Sources: Consultant Services Agreement