Common use of Provider Obligations Clause in Contracts

Provider Obligations.  Provider agrees to provide a platform for PSTA riders to obtain Completed Rides (as defined below) as set forth in this Agreement.  Provider agrees to provide a dedicated account manager and customer support team to assist with customer service via a 24/7 online support portal.  Provider agrees to create a unique promo code (“PSTA Code”) for PSTA to distribute to its riders. o The PSTA Code shall be valid during the Term of this Agreement. o The PSTA Code will unlock a vehicle view (“PSTA View”) within the Provider App. o Vehicle identifying information will be visible in the PSTA View. o The PSTA View will only be visible within the Map Area. o The PSTA View will be visible but no rides will be available within the PSTA View once PSTA has exceeded its Budget amount (as defined below). PSTA Obligations.  PSTA agrees to supplement and pay up to Five U.S. Dollars ($5.00) per ride which is requested through the United App or by Telephone using the PSTA View for riders being transported to or from the closest PSTA bus stops and transfer stations identified on Attachment 1 (“Completed Rides”), up to an aggregate maximum amount of One Hundred Thousand U.S. Dollars and No/100 ($100,000.00) (“Budget”). The rider shall be solely responsible for any amount over the $5.00 paid by PSTA per Completed Ride. The Budget is the total maximum for all amount paid under this Agreement, that certain initial Pilot Agreement between PSTA and United dated February 22, 2016, and under any and all similar agreements PSTA may have with other providers to supplement rides as part of PSTA’s pilot program. PSTA will pay for all Completed Rides as specified above up until the earlier of (a) the aggregate total paid by PSTA for Completed Rides reaches the Budget (pursuant to United’s internal records) or (b) PSTA has provided written notice to United to turn off the PSTA View (in which case, PSTA shall pay for all rides only up until 24 hours from such notice to United). Notice under this provision shall be delivered via an email to ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ with a copy to ▇▇▇▇▇▇▇▇▇@▇▇▇▇.▇▇▇.  PSTA may advise its riders that a portion of the fee for any Completed Rides booked through the PSTA View within the Map Area will be billed to PSTA.  PSTA will honor its payment obligation unless or until PSTA gives Provider notice that the maximum Budget amount has been reached. This obligation shall not extend to rides which are initiated more than twenty-four (24) hours after PSTA has given Provider notice that the maximum Budget amount has been reached.

Provider Obligations.  Provider agrees to provide a platform for PSTA riders who have been verified as TD eligible by PSTA, in its sole and absolute discretion, by complying with the same criteria as all other PSTA TD clients, including complete TD application, proof of household income, and no other means of transportation available to meet the trip need (“TD Eligible”) to obtain Completed TD Rides (as defined below) as set forth in this Agreement.  • Provider agrees to provide a dedicated account manager and customer support team to assist with customer service via a 24/7 online support portal.  • Provider agrees to create a unique promo code codes (“PSTA CodeTD Codes”) for PSTA to distribute to its TD Eligible riders. o The Each PSTA TD Code shall be valid during the Term of this Agreement. Agreement unless PSTA has exceeded its Budget amount (as defined below).. o The PSTA Code TD Codes will unlock allow TD Eligible riders to request a vehicle view (“PSTA View”) within TD Ride through the Provider App. o Vehicle The Provider App will supply vehicle identifying information will be visible in to the TD Eligible rider using a PSTA ViewTD Code. o The PSTA View will only be visible within the Map Area. o The PSTA View TD Code will be visible but no rides will be available within the o Provider will endeavor to have all rides requested through a PSTA View once TD Code to be initiated within twenty (20) minutes of acceptance. • Provider agrees to cooperate with PSTA has exceeded its Budget amount (as defined below)and abide by all terms of the Grant, including documentation, reporting, and other grant program requirements. PSTA Obligations.  • PSTA agrees to supplement and pay up an amount equal to Five U.S. Dollars ($5.00) per the total ride cost for rides which is are requested through the United Provider App using a PSTA TD Code or by Telephone using the PSTA View which are dispatched via telephone request, for TD Eligible riders being transported to or from the closest PSTA bus stops healthcare, employment, and transfer stations identified on Attachment 1 other life-sustaining services under PSTA’s UrgentTD or WorkConnectTD services (“Completed TD Rides”), up to a maximum of Ten U.S. Dollars ($10.00) per ride and an aggregate maximum budget amount of One Hundred Forty Three Thousand U.S. Dollars and No/100 ($100,000.0043,000) (“Budget”). The rider shall be solely responsible for any amount over the $5.00 paid by PSTA per Completed Ride. The Budget is the total maximum for all amount paid under this Agreement, that certain initial Pilot Agreement between PSTA and United dated February 22, 2016, and under any and all similar agreements PSTA may have with other providers to supplement rides as part of PSTA’s pilot program. PSTA will pay for all Completed TD Rides as specified above up until the earlier of (a) the aggregate total paid by PSTA for Completed TD Rides reaches the Budget (pursuant to UnitedProvider’s internal records) or (b) PSTA has provided written notice to United Provider to turn off the PSTA View TD Codes (in which case, PSTA shall pay for all rides only up until 24 hours from such notice to UnitedProvider). Notice under this provision shall be delivered via an email to ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ with a copy to ▇▇▇▇▇▇▇▇▇@▇▇▇▇.▇▇▇.  • PSTA may advise its riders that a portion of the fee for any Completed TD Rides booked through the PSTA View within the Map Area will be billed to PSTA.  PSTA will honor its payment obligation unless or until PSTA gives Provider notice that the maximum Budget amount has been reached. This obligation shall not extend to rides which are initiated more than twenty-four (24) hours after PSTA has given Provider notice that the maximum Budget amount has been reached.

Provider Obligations.  Provider agrees to provide a platform for PSTA riders who, due to a disability are unable to use other contractors to obtain Completed Rides (as defined below) as set forth in this Agreement.  Provider agrees to provide a dedicated account manager and customer support team to assist with customer service via a 24/7 online support portalsupport.  Provider agrees to create a unique promo code (“PSTA Code”) for PSTA to distribute to its shall prohibit drivers from accepting tips or gratuity from riders. o The PSTA Code shall be valid during the Term of this Agreement. o The PSTA Code will unlock a vehicle view (“PSTA View”) within the Provider App. o Vehicle identifying information will be visible in the PSTA View. o The PSTA View will only be visible within the Map Area. o The PSTA View will be visible but no rides will be available within the PSTA View once PSTA has exceeded its Budget amount (as defined below). PSTA Obligations.  PSTA agrees to supplement and pay up to Five U.S. Dollars ($5.00) per ride which is requested through the United App or by Telephone using the PSTA View for riders being transported to or from the closest PSTA bus stops a “Direct Connect Stop” identified on Attachment 1 and transfer stations identified within a single “Direct Connect Expansion Zone” as set forth on Attachment 1 (“Completed Rides”), up to an aggregate maximum amount of One Hundred Thousand U.S. Dollars and No/100 ($100,000.00) (“Budget”). Any ride which passes through more than one Direct Connect Expansion Zone shall not be considered a Completed Ride and the rider shall be solely responsible for the full amount of the ride. The rider shall be solely responsible for any amount over the $5.00 paid by PSTA per Completed Ride. The Budget is the total maximum for all amount paid under this Agreement, under that certain initial Pilot Agreement agreement between PSTA and United Provider dated February 22, 2016, and under any and all similar agreements PSTA may have with other providers to supplement rides as part of PSTA’s initial pilot program or this direct connect transportation alternative program. PSTA will pay for all Completed Rides as specified above up until the earlier of (a) the aggregate total paid by PSTA for Completed Rides reaches the Budget (pursuant to UnitedProvider’s internal records) or (b) PSTA has provided written notice to United to turn off Provider that it has reached the PSTA View Budget (in which case, PSTA shall pay for all rides only up until 24 hours from such notice to UnitedProvider). Notice under this provision shall be delivered via an email to ▇▇▇▇.▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ with a copy to ▇▇▇▇▇▇▇▇▇@▇▇▇▇.▇▇▇.  PSTA may advise its riders that a portion of the fee for any Completed Rides booked through the PSTA View within the Map Area dispatched pursuant to this Agreement will be billed to PSTA.  PSTA will honor its payment obligation unless or until PSTA gives Provider notice that the maximum Budget amount has been reached. This obligation shall not extend to rides which are initiated more than twenty-four (24) hours after PSTA has given Provider notice that the maximum Budget amount has been reached.

Provider Obligations.  Provider agrees to provide a platform for PSTA riders to obtain Completed Rides (as defined below) as set forth in this Agreement.  Provider agrees to provide a dedicated account manager and customer support team to assist with customer service via a 24/7 online support portal.  Provider agrees to create a unique promo code (“PSTA Code”) for PSTA to distribute to its riders. o The PSTA Code shall be valid during the Term of this Agreement. o The PSTA Code will unlock a vehicle view (“PSTA View”) within the Provider App. o Vehicle identifying information will be visible in the PSTA View. o The PSTA View will only be visible within the Map Area. o The PSTA View will be visible but no rides will be available within the PSTA View once PSTA has exceeded its Budget amount (as defined below). PSTA Obligations.  PSTA agrees to supplement and pay up to Five U.S. Dollars ($5.00) per ride which is requested through the United App or by Telephone using the PSTA View or by Telephone for riders being transported to or from the closest PSTA bus stops a “Direct Connect Stop” identified on Attachment 1 and transfer stations identified within a single “Direct Connect Expansion Zone” as set forth on Attachment 1 (“Completed Rides”), up to an aggregate maximum amount of One Hundred Thousand U.S. Dollars and No/100 ($100,000.00) (“Budget”). Any ride which passes through more than one Direct Connect Expansion Zone shall not be considered a Completed Ride and the rider shall be solely responsible for the full amount of the ride. The rider shall be solely responsible for any amount over the $5.00 paid by PSTA per Completed Ride. The Budget is the total maximum for all amount paid under this Agreement, that certain initial Pilot Agreement between PSTA and United dated February 22, 2016, and under any and all similar agreements PSTA may have with other providers to supplement rides as part of PSTA’s initial pilot program or this direct connect transportation alternative program. PSTA will pay for all Completed Rides as specified above up until the earlier of (a) the aggregate total paid by PSTA for Completed Rides reaches the Budget (pursuant to United’s internal records) or (b) PSTA has provided written notice to United to turn off the PSTA View (in which case, PSTA shall pay for all rides only up until 24 hours from such notice to United). Notice under this provision shall be delivered via an email to ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ with a copy to ▇▇▇▇▇▇▇▇▇@▇▇▇▇.▇▇▇.  PSTA may advise its riders that a portion of the fee for any Completed Rides booked through the PSTA View within the Map Area will be billed to PSTA.  PSTA will honor its payment obligation unless or until PSTA gives Provider notice that the maximum Budget amount has been reached. This obligation shall not extend to rides which are initiated more than twenty-four (24) hours after PSTA has given Provider notice that the maximum Budget amount has been reached.of

Provider Obligations.  Provider agrees to provide a platform for PSTA riders to obtain Completed Rides (as defined below) as set forth in this Agreement.  Provider agrees to provide a dedicated account manager and customer support team to assist with customer service via a 24/7 online support portal.  Provider agrees to create a unique promo code (“PSTA Code”) for PSTA to distribute to its riders. o The PSTA Code shall be valid during the Term of this Agreement. o The PSTA Code will unlock a vehicle view (“PSTA View”) within the Provider App. o Vehicle identifying information will be visible in the PSTA View. o The PSTA View will only be visible within the Map Area. o The PSTA View will be visible but no rides will be available within the PSTA View once PSTA has exceeded its Budget amount (as defined below). PSTA Obligations.  PSTA agrees to supplement and pay up to Five U.S. Dollars ($5.00) per ride which is requested through the United App or by Telephone using the PSTA View for riders being transported to or from the closest PSTA bus stops and transfer stations identified on Attachment 1 (“Completed Rides”), up to an aggregate maximum amount of One Hundred Thousand U.S. Dollars and No/100 ($100,000.00) (“Budget”). The rider shall be solely responsible for any amount over the $5.00 paid by PSTA per Completed Ride. The Budget is the total maximum for all amount paid under this Agreement, that certain initial Pilot Agreement between PSTA and United dated February 22, 2016, and under any and all similar agreements PSTA may have with other providers to supplement rides as part of PSTA’s initial pilot program or this direct connect transportation alternative program. PSTA will pay for all Completed Rides as specified above up until the earlier of (a) the aggregate total paid by PSTA for Completed Rides reaches the Budget (pursuant to United’s internal records) or (b) PSTA has provided written notice to United to turn off the PSTA View (in which case, PSTA shall pay for all rides only up until 24 hours from such notice to United). Notice under this provision shall be delivered via an email to ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ with a copy to ▇▇▇▇▇▇▇▇▇@▇▇▇▇.▇▇▇.  PSTA may advise its riders that a portion of the fee for any Completed Rides booked through the PSTA View within the Map Area will be billed to PSTA.  PSTA will honor its payment obligation unless or until PSTA gives Provider notice that the maximum Budget amount has been reached. This obligation shall not extend to rides which are initiated more than twenty-four (24) hours after PSTA has given Provider notice that the maximum Budget amount has been reached.of

Provider Obligations.  Provider agrees to provide a platform for PSTA riders who, due to a disability are unable to use other contractors to obtain Completed Rides (as defined below) as set forth in this Agreement.  Provider agrees to provide a dedicated account manager and customer support team to assist with customer service via a 24/7 online support portalsupport.  Provider agrees to create a unique promo code (“PSTA Code”) for PSTA to distribute to its shall prohibit drivers from accepting tips or gratuity from riders. o The PSTA Code shall be valid during the Term of this Agreement. o The PSTA Code will unlock a vehicle view (“PSTA View”) within the Provider App. o Vehicle identifying information will be visible in the PSTA View. o The PSTA View will only be visible within the Map Area. o The PSTA View will be visible but no rides will be available within the PSTA View once PSTA has exceeded its Budget amount (as defined below). PSTA Obligations.  PSTA agrees to supplement and pay up to Five U.S. Dollars ($5.00) per ride which is requested through the United App or by Telephone using the PSTA View for riders being transported to or from the closest PSTA bus stops a “Direct Connect Stop” identified on Attachment 1 and transfer stations identified within a single “Direct Connect Expansion Zone” as set forth on Attachment 1 (“Completed Rides”), up to an aggregate maximum amount of One Hundred Thousand U.S. Dollars and No/100 ($100,000.00) (“Budget”). Any ride which passes through more than one Direct Connect Expansion Zone shall not be considered a Completed Ride and the rider shall be solely responsible for the full amount of the ride. The rider shall be solely responsible for any amount over the $5.00 paid by PSTA per Completed Ride. The Budget is the total maximum for all amount amounts paid under this Agreement, that certain initial Pilot Agreement between PSTA and United dated February 22, 2016, and all amounts paid under any and all similar agreements PSTA may have with other providers to supplement rides as part of PSTA’s initial pilot program or this direct connect transportation alternative program. PSTA will pay for all Completed Rides as specified above up until the earlier of (a) the aggregate total paid by PSTA for Completed Rides reaches the Budget (pursuant to UnitedProvider’s internal records) or (b) PSTA has provided written notice to United to turn off Provider that it has reached the PSTA View Budget (in which case, PSTA shall pay for all rides only up until 24 hours from such notice to UnitedProvider). Notice under this provision shall be delivered via an email to ▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇.▇▇▇ with a copy to ▇▇▇▇▇▇▇▇▇@▇▇▇▇.▇▇▇.  PSTA may advise its riders that a portion of the fee for any Completed Rides booked through the PSTA View within the Map Area dispatched pursuant to this Agreement will be billed to PSTA.  PSTA will honor its payment obligation unless or until PSTA gives Provider notice that the maximum Budget amount has been reached. This obligation shall not extend to rides which are initiated more than twenty-four (24) hours after PSTA has given Provider notice that the maximum Budget amount has been reached.