Common use of PUBLIC POLICY PARTICIPATION PROCEDURE Clause in Contracts

PUBLIC POLICY PARTICIPATION PROCEDURE. This procedure enables you to participate in establishing public policy of Blue Shield of California. It is not to be used as a substitute for the grievance procedure, complaints, inquiries or requests for information. Public policy means acts performed by a plan or its employees and staff to assure the comfort, dignity and convenience of patients who rely on the plan's facilities to provide health care services to them, their families, and the public (Health and Safety Code, Section 1369). At least one-third of the Board of Directors of Blue Shield is comprised of Subscribers who are not employees, providers, subcontractors or group contract brokers and who do not have financial interest in Blue Shield. The names of the members of the Board of Directors may be obtained from: 1. Your recommendations, suggestions or comments should be submitted in writing to the Sr. Manager, Regulatory Filings, at the above address, who will acknowledge receipt of your letter. 2. Your name, address, phone number, subscriber number and group number should be included with each communication. 3. The policy issue should be stated so that it will be readily understood. Submit all relevant information and reasons for the policy issue with your letter. 4. Policy issues will be heard at least quarterly as agenda items for meetings of the Board of Directors. Minutes of Board meetings will reflect decisions on public policy issues that were considered. If you have initiated a policy issue, appropriate extracts of the minutes will be furnished you within ten business days after the minutes have been approved.

PUBLIC POLICY PARTICIPATION PROCEDURE. This procedure enables you to participate in establishing public policy of Blue Shield of California. It is not to be used as a substitute for the grievance procedure, complaints, inquiries or requests for information. Public policy means acts performed by a plan or its employees and staff to assure the comfort, dignity and convenience of patients who rely on the plan's facilities to provide health care services to them, their families, and the public (Health and Safety Code, Section 1369). At least one-third of the Board of Directors of Blue Shield is comprised of Subscribers who are not employees, providers, subcontractors subcontractors, or group contract brokers and who do not have financial interest in Blue Shield. The names of the members of the Board of Directors may be obtained from:: Sr. Manager, Regulatory Filings Blue Shield of California ▇▇ ▇▇▇▇▇ ▇▇▇▇▇▇ San Francisco, CA 94105 Phone: (▇▇▇) ▇▇▇-▇▇▇▇ 1. Your recommendations, suggestions or comments should be submitted in writing to the Sr. Manager, Regulatory Filings, at the above address, who will acknowledge receipt of your letter. 2. Your name, address, phone number, subscriber number number, and group number should be included with each communication. 3. The policy issue should be stated so that it will be readily understood. Submit all relevant information and reasons for the policy issue with your letter. 4. Policy issues will be heard at least quarterly as agenda items for meetings of the Board of Directors. Minutes of Board meetings will reflect decisions on public policy issues that were considered. If you have initiated a policy issue, appropriate extracts of the minutes will be furnished to you within ten (10) business days after the minutes have been approved.

PUBLIC POLICY PARTICIPATION PROCEDURE. This procedure enables you to participate in establishing public policy of Blue Shield of California. It is not to be used as a substitute for the grievance procedure, complaints, inquiries or requests for information. Public policy means acts performed by a plan or its employees and staff to assure the comfort, dignity and convenience of patients who rely on the plan's facilities to provide health care healthcare services to them, their families, and the public (Health and Safety Code, Section 1369). At least one-one third of the Board of Directors of Blue Shield is comprised of Subscribers who are not employees, providers, subcontractors subcontractors, agents, or group contract brokers and who do not have financial interest in Blue Shield. The names of the members of the Board of Directors may be obtained from: 1. Your recommendations, suggestions or comments should be submitted in writing to the Sr. ., Manager, Regulatory Filings, at the above address, who . The Director will acknowledge receipt of your letter. 2. Your name, address, phone number, subscriber number and group number should be included with each communication. 3. The policy issue should be stated so that it will be readily understood. Submit all relevant information and reasons for the policy issue with your letter. 4. Policy issues will be heard at least quarterly as agenda items for meetings of the Board of Directors. Minutes of Board meetings will reflect decisions on public policy issues that were considered. If you have initiated a policy issue, appropriate extracts of the minutes will be furnished to you within ten business days after the minutes have been approved.

PUBLIC POLICY PARTICIPATION PROCEDURE. This procedure enables you to participate in establishing public policy of Blue Shield of California. It is not to be used as a substitute for the grievance procedure, complaints, inquiries or requests for information. Public policy means acts performed by a plan or its employees and staff to assure the comfort, dignity and convenience of patients who rely on the plan's facilities to provide health care services to them, their families, and the public (Health and Safety Code, Section 1369). At least one-third of the Board of Directors of Blue Shield is comprised of Subscribers who are not employees, providers, subcontractors or group contract brokers and who do not have financial interest in Blue Shield. The names of the members of the Board of Directors may be obtained from:: Sr. Manager, Regulatory Filings Blue Shield of California ▇▇ ▇▇▇▇▇ ▇▇▇▇▇▇ San Francisco, CA 94105 Phone: (▇▇▇) ▇▇▇-▇▇▇▇ 1. Your recommendations, suggestions or comments should be submitted in writing to the Sr. Manager, Regulatory Filings, at the above address, who will acknowledge receipt of your letter. 2. Your name, address, phone number, subscriber number and group number should be included with each communication. 3. The policy issue should be stated so that it will be readily understood. Submit all relevant information and reasons for the policy issue with your letter. 4. Policy issues will be heard at least quarterly as agenda items for meetings of the Board of Directors. Minutes of Board meetings will reflect decisions on public policy issues that were considered. If you have initiated a policy issue, appropriate extracts of the minutes will be furnished to you within ten business days after the minutes have been approved.