Common use of Purpose and Objectives Clause in Contracts

Purpose and Objectives. 2.1. The purpose of the SLA is to ensure that the proper elements and commitments are in place to provide consistent support and delivery to the Customer by Userverse. 2.2. The objectives of the SLA are to provide clear reference to service ownership, accountability, roles and/or responsibilities; present a clear, concise and measurable description of service provision to the Customer; match perceptions of expected service provision with actual service support and delivery.

Appears in 2 contracts

Sources: Service Level Agreement, Service Level Agreement

Purpose and Objectives. 2.1. The purpose of the SLA is to ensure that the proper elements and commitments are in place to provide consistent support and delivery to the Customer by Userverse. 2.2FIBREHOOD. The objectives of the SLA are to to: • provide clear reference to service ownership, accountability, roles and/or responsibilities; present a clear, concise and measurable description of service provision to the Customer; and • match perceptions of expected service provision with actual service support and delivery.

Appears in 1 contract

Sources: Service Level Agreement

Purpose and Objectives. 2.1. The purpose of the SLA is to ensure that the proper elements and commitments are in place to provide consistent support and delivery to the Customer by UserverseMFN. 2.2. The objectives of the SLA are to to: 2.2.1. provide clear reference to service ownership, accountability, roles and/or responsibilities; ; 2.2.2. present a clear, concise and measurable description of service provision to the Customer; ; 2.2.3. match perceptions of expected service provision with actual service support and delivery.

Appears in 1 contract

Sources: Standard Terms and Conditions

Purpose and Objectives. 2.1. The purpose of the SLA is to ensure that the proper elements and commitments are in place to provide consistent support and delivery to the Customer by UserverseLUCERT GROUP. 2.2. The objectives of the SLA are to to: 2.2.1. provide clear reference to service ownership, accountability, roles and/or responsibilities; ; 2.2.2. present a clear, concise and measurable description of service provision to the Customer; ; 2.2.3. match perceptions of expected service provision with actual service support and delivery.

Appears in 1 contract

Sources: Standard Terms and Conditions

Purpose and Objectives. 2.1. 1.1 The purpose of the this SLA is to ensure that the proper elements and commitments are in place to provide consistent support and delivery reliable Services to You. For the Customer by Userverse.avoidance of doubt any 2.2. 1.2 The objectives of the this SLA are to is to: 1.2.1 provide clear reference to service ownership, accountability, roles and/or responsibilitiesresponsibilities of the Parties; and 1.2.2 present a clear, concise and measurable description of service provision the Support Services available to the Customer; match perceptions of expected service provision with actual service support and deliveryYou.

Appears in 1 contract

Sources: Service Level Agreement