Quality Management Support Clause Samples

Quality Management Support. At the outset of each TO, the contractor shall define quality issues with DHS program/project managers and stakeholders. The primary purpose of quality management (QM) is to confirm that the contractor identifies customer requirements and expectations, presents accurate information in a methodical way that ensures successfully completing each TO, and ensures proper tracking of all documents and records. Quality assurance and control processes are critical to maintaining accuracy and accountability of contractor-provided services and initializing, performing and closing TOs. Quality Management support shall involve, but is not limited to the following: • Providing QM Plans • QM support and oversight • Using a well structured methodology for developing program-related documents • Plan, measure and provide quality assurance and control information to the agency or program office, including quality assurance surveillance plans
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Quality Management Support. (ASO CONTRACT)‌ 31 Contractor shall invite individuals and their families that are representative of the community being served, 32 including all age groups, to participate in planning activities and in the implementation and evaluation of the 33 public behavioral health system. Contractor must be able to demonstrate how this requirement is 34 implemented. 36 Member Counties shall encourage local efforts to provide services that are integrated and coordinated with 37 other formal/informal service delivery systems. 39 Contractor’s County Coordinator shall assist North Sound BH-ASO in conducting quality management programs 40 and activities, in accordance with Exhibit A. Activities include quality management processes as appropriate, 41 which are designed to allow North Sound BH-ASO to: 42 43 • Assess the degree to which crisis behavioral health services and planning is driven by and incorporates 44 individual and family voice; 45 • Assess the degree to which crisis behavioral health services are age, culturally, and linguistically 46 competent; 47 • Assess the degree to which crisis behavioral health services are provided in the least restrictive 48 environment; 1 • Assess the degree to which uninterrupted linkages occur that move the individual toward recovery and
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Related to Quality Management Support

  • STUDENT SUPPORT SERVICES The Parties will identify and collaborate on measures to assist those students who may not be performing satisfactorily to succeed. The School will seek guidance from the College designee(s) in the areas of test preparation, tutoring, College Connection services, academic advising, and the development of an integrated support system for Students across the two institutions. Students will have access to the same or similar tutoring and other academic support as provided for other students in the School District, School and College. To promote academic success, the Parties will provide academic support services as may be needed. The School counselor and its designee will work to ensure Students receive pertinent information regarding higher education, financial assistance, and assistance waivers for tuition and fees. As needed, each Party will assist families as they complete initial application and admission requirements per the respective organizations’ processes. The School District will be responsible for non-academic counseling services and the College is authorized, but not required, to provide emergency counseling intervention services. See section 4 – Disability Support Services.

  • Quality Management System Supplier hereby undertakes, warrants and confirms, and will ensue same for its subcontractors, to remain certified in accordance with ISO 9001 standard or equivalent. At any time during the term of this Agreement, the Supplier shall, if so instructed by ISR, provide evidence of such certifications. In any event, Supplier must notify ISR, in writing, in the event said certification is suspended and/or canceled and/or not continued.

  • Quality Management Grantee will: 1. comply with quality management requirements as directed by the System Agency. 2. develop and implement a Quality Management Plan (QMP) that conforms with 25 TAC § 448.504 and make the QMP available to System Agency upon request. The QMP must be developed no later than the end of the first quarter of the Contract term. 3. update and revise the QMP each biennium or sooner, if necessary. ▇▇▇▇▇▇▇’s governing body will review and approve the initial QMP, within the first quarter of the Contract term, and each updated and revised QMP thereafter. The QMP must describe ▇▇▇▇▇▇▇’s methods to measure, assess, and improve - i. Implementation of evidence-based practices, programs and research-based approaches to service delivery; ii. Client/participant satisfaction with the services provided by ▇▇▇▇▇▇▇; iii. Service capacity and access to services; iv. Client/participant continuum of care; and v. Accuracy of data reported to the state. 4. participate in continuous quality improvement (CQI) activities as defined and scheduled by the state including, but not limited to data verification, performing self-reviews; submitting self-review results and supporting documentation for the state’s desk reviews; and participating in the state’s onsite or desk reviews. 5. submit plan of improvement or corrective action plan and supporting documentation as requested by System Agency. 6. participate in and actively pursue CQI activities that support performance and outcomes improvement. 7. respond to consultation recommendations by System Agency, which may include, but are not limited to the following: i. Staff training; ii. Self-monitoring activities guided by System Agency, including use of quality management tools to self-identify compliance issues; and iii. Monitoring of performance reports in the System Agency electronic clinical management system.

  • Contract Management Contractor shall report to the Health and Human Services Agency Director or his or her designee who will review the activities and performance of the Contractor and administer this Contract.

  • Product Support Not applicable