Common use of Quality of Products and Services Clause in Contracts

Quality of Products and Services. Tenant shall ensure that all customers are provided the optimum quality of food, products and services, and Tenant shall keep in stock and have ready for sale at all times of operation, a sufficient supply and variety of food, beverage, articles, and goods offered for sale at each Concession Location, consistent with the Product Price List, to meet the demand of customers at the Airport. If County identifies any deficiencies with respect to the operations, including, without limitation, quality, variety, and quantity of goods or services offered, Tenant shall be notified in writing by County and shall correct, or cause to be corrected, such problem or problems within seven (7) days, unless County authorizes in writing a longer period. If Tenant fails to correct within seven (7) days after written notice is given by County, County may assess fines as described in Section 8.01. Tenant shall develop and implement creative merchandising techniques and displays to optimize customer satisfaction and Gross Receipts, including without limitation, food and beverage displays; display cases; promotional displays; attractive and durable packaging; menu boards or table-top menus; and pictures of food and beverages. Prices for each item sold in each store shall be conspicuously displayed or printed to a menu to the satisfaction of Airport Director. Tenant’s printed or digital menus and/or price lists shall include the appropriate use of descriptive terminology that accurately and truthfully describes the food, beverages, services, or products being offered. Prices displayed shall not exceed the approved prices for said items. Upon request by the County, Tenant shall produce menus in specified languages to assist persons who may have limited English proficiency. All food, beverages, and other items sold or kept for sale shall be of high quality, wholesome, and conform to the fullest extent with all applicable food and drug laws, ordinances and regulations, as well as Airport Operating Directives. County reserves the right to approve all merchandising displays. Tenant hereby affirms that County, in its sole discretion, has the absolute right to require that Tenant discontinue the sale of any product County deems unsatisfactory, distasteful, or inappropriate for any reason and to require Tenant to modify merchandising displays for any reason. If Tenant fails to comply with any such County request within one (1) day after written notice from County, County may assess fines as described in Section 8.01. All franchise and/or license standards applicable to a Concession shall be met or exceeded. Copies of the franchise/license standards and performance audit forms shall be sent to County prior to the first day of business of such Concession. Tenant shall submit to County copies of all inspections conducted by the franchisor, licensor or mystery shopper service hired by the franchisor or licensor within ten (10) days of receipt by ▇▇▇▇▇▇. DocuSign Envelope ID: 3D69B7F0-C0A2-48D7-BAEA-EC290E626401 All food and non-alcoholic beverages available for sale should be made available for customers to carry out if they so request. The containers and plasticware for carryout should be recyclable, made of sustainable materials, high quality, and substantial enough for the customer to take on an airplane.

Quality of Products and Services. Tenant ‌ Concessionaire shall ensure that all customers are provided the optimum quality of food, products and services, and Tenant Concessionaire shall keep in stock and have ready for sale at all times of operation, a sufficient supply and variety of food, beverage, articles, and goods offered for sale at each Concession Location, consistent with the Product Price List, to meet the demand of customers at the Airport. If County City identifies any deficiencies with respect to the operations, including, without limitation, quality, variety, and quantity of goods or services offered, Tenant Concessionaire shall be notified in writing by County City and shall correct, or cause to be corrected, such problem or problems within seven (7) days, unless County City authorizes in writing a longer period. If Tenant Concessionaire fails to correct within seven (7) days after written notice is given by CountyCity, County City may assess fines as described in Section 8.01the Tenant Handbook. Tenant Concessionaire shall develop and implement creative merchandising techniques and displays to optimize customer satisfaction and Gross Receipts/Revenues, including without limitation, food and beverage displays; retail merchandise displays; display cases; promotional displays; attractive and durable packaging; menu boards or table-top menus; and pictures of food and beveragesbeverages or retail merchandise. Prices for each item sold in each store all food and beverages, including alcoholic beverages, shall be conspicuously prominently displayed on menus or printed menu boards and available to a menu all customers. All food, beverages, retail merchandise and other items sold or kept for sale shall be of high quality and wholesome and must comply with and conform to the satisfaction all present and future statutes and ordinances, rules and regulations promulgated thereunder, of Airport Directorall federal, state, local and other governmental bodies of competent jurisdiction that apply in any manner to Concessionaire or Concessionaire's operations and activities under this Agreement. TenantConcessionaire’s printed or digital menus and/or price lists shall include the appropriate use of descriptive terminology that accurately and truthfully describes the food, beverages, services, or products being offered. Prices displayed shall not exceed the approved prices for said items. Upon request by the County, Tenant shall produce menus in specified languages to assist persons who may have limited English proficiency. All food, beverages, and other items sold or kept for sale shall be of high quality, wholesome, and conform to the fullest extent with all applicable food and drug laws, ordinances and regulations, as well as Airport Operating Directives. County City reserves the right to approve all merchandising displays. Tenant Concessionaire hereby affirms that CountyCity, in its sole discretion, has the absolute right to require that Tenant Concessionaire discontinue the sale of any product County City deems unsatisfactory, distasteful, or inappropriate for any reason and to require Tenant Concessionaire to modify merchandising displays for any reason. If Tenant Concessionaire fails to comply with any such County City request within one (1) day after written notice from CountyCity, County City may assess fines as described in Section 8.01the Tenant Handbook. All franchise and/or license standards applicable to a Concession Location shall be met or exceeded. Copies of the franchise/license standards and performance audit forms shall be sent to County City prior to the first day of business of at such ConcessionConcession Location. Tenant Concessionaire shall submit to County City copies of all inspections conducted by the franchisor, licensor or mystery shopper service hired by the franchisor or licensor within ten (10) days of receipt by ▇▇▇▇▇▇Concessionaire. DocuSign Envelope ID: 3D69B7F0-C0A2-48D7-BAEA-EC290E626401 All food and non-alcoholic beverages available for sale should be made available for customers to carry out if they so request. The containers and plasticware for carryout carry out should be recyclable, made of sustainable materials, high quality, and substantial enough for the customer to take on an airplane. All carry out packaging must be approved by City for quality, usefulness, and durability.

Quality of Products and Services. Tenant shall ensure that all customers are provided the optimum quality of food, products and services, and Tenant shall keep in stock and have ready for sale at all times of operation, a sufficient supply and variety of food, beverage, articles, and goods offered for sale at each Concession Location, consistent with the Product Price List, to meet the demand of customers at the Airport. If County identifies any deficiencies with respect to the operations, including, without limitation, quality, variety, and quantity of goods or services offered, Tenant shall be notified in writing by County and shall correct, or cause to be corrected, such problem or problems within seven (7) days, unless County authorizes in writing a longer period. If Tenant fails to correct within seven (7) days after written notice is given by County, County may assess fines as described in Section 8.01. Tenant shall develop and implement creative merchandising techniques and displays to optimize customer satisfaction and Gross Receipts, including without limitation, food and beverage displays; display cases; promotional displays; attractive and durable packaging; menu boards or table-top menus; and pictures of food and beverages. Prices for each item sold in each store shall be conspicuously displayed or printed to a menu to the satisfaction of Airport Director. Tenant’s printed or digital menus and/or price lists shall include the appropriate use of descriptive terminology that accurately and truthfully describes the food, beverages, services, or products being offered. Prices displayed shall not exceed the approved prices for said items. Upon request by the County, Tenant shall produce menus in specified languages to assist persons who may have limited English proficiency. All food, beverages, and other items sold or kept for sale shall be of high quality, wholesome, and conform to the fullest extent with all applicable food and drug laws, ordinances and regulations, as well as Airport Operating Directives. County reserves the right to approve all merchandising displays. Tenant hereby affirms that County, in its sole discretion, has the absolute right to require that Tenant discontinue the sale of any product County deems unsatisfactory, distasteful, or inappropriate for any reason and to require Tenant to modify merchandising displays for any reason. If Tenant fails to comply with any such County request within one (1) day after written notice from County, County may assess fines as described in Section 8.01. All franchise and/or license standards applicable to a Concession shall be met or exceeded. Copies of the franchise/license standards and performance audit forms shall be sent to County prior to the first day of business of such Concession. Tenant shall submit to County copies of all inspections conducted by the franchisor, licensor or mystery shopper service hired by the franchisor or licensor within ten (10) days of receipt by ▇▇▇▇▇▇. DocuSign Envelope ID: 3D69B7F0-C0A2-48D7-BAEA-EC290E626401 All food and non-alcoholic beverages available for sale should be made available for customers to carry out if they so request. The containers and plasticware for carryout should be recyclable, made of sustainable materials, high quality, and substantial enough for the customer to take on an airplane.

Quality of Products and Services. Tenant shall ensure that all customers are provided the optimum quality of food, products and services, and Tenant shall keep in stock and have ready for sale at all times of operation, a sufficient supply and variety of food, beverage, articles, and goods offered for sale at each Concession Location, consistent with the Product Price List, to meet the demand of customers at the Airport. If County identifies any deficiencies with respect to the operations, including, without limitation, quality, variety, and quantity of goods or services offered, Tenant shall be notified in writing by County and shall correct, or cause to be corrected, such problem or problems within seven (7) days, unless County authorizes in writing a longer period. If Tenant fails to correct within seven (7) days after written notice is given by County, County may assess fines as described in Section 8.01. Tenant shall develop and implement creative merchandising techniques and displays to optimize customer satisfaction and Gross Receipts, including without limitation, food and beverage retail merchandise displays; display cases; promotional displays; attractive and durable packaging; menu boards or table-top menus; and pictures of food and beveragesretail merchandise. Prices for each item sold in each store shall be conspicuously displayed or printed to a menu to the satisfaction of Airport Director. Tenant’s printed or digital menus and/or price lists shall include the appropriate use of descriptive terminology that accurately and truthfully describes the food, beverages, services, services or products being offered. Prices displayed shall not exceed the approved prices for said items. Upon request by the County, Tenant shall produce menus in specified languages to assist persons who may have limited English proficiency. All food, beverages, retail merchandise and other items sold or kept for sale shall be of high quality, wholesome, and conform to the fullest extent with all applicable food and drug laws, ordinances and regulations, as well as Airport Operating Directives. County reserves the right to approve all merchandising displays. Tenant hereby affirms that County, in its sole discretion, has the absolute right to require that Tenant discontinue the sale of any product County deems unsatisfactory, distasteful, or inappropriate for any reason and to require Tenant to modify merchandising displays for any reason. If Tenant fails to comply with any such County request within one (1) day after written notice from County, County may assess fines as described in Section 8.01. All franchise and/or license standards applicable to a Concession shall be met or exceeded. Copies of the franchise/license standards and performance audit forms shall be sent to County prior to the first day of business of such Concession. Tenant shall submit to County copies of all inspections conducted by the franchisor, licensor or mystery shopper service hired by the franchisor or licensor within ten (10) days of receipt by ▇▇▇▇▇▇Tenant. DocuSign Envelope ID: 3D69B7F0-C0A2-48D7-BAEA-EC290E626401 All food and non-alcoholic beverages available for sale should be made available for customers to carry out if they so request. The containers and plasticware for carryout should be recyclable, made of sustainable materials, high quality, and substantial enough for the customer to take on an airplane.

Quality of Products and Services. Tenant shall ensure that all customers are provided the optimum quality of food, products and services, and Tenant shall keep in stock and have ready for sale at all times of operation, a sufficient supply and variety of food, beverage, articles, and goods offered for sale at each Concession Location, consistent with the Product Price List, to meet the demand of customers at the Airport. If County identifies any deficiencies with respect to the operations, including, without limitation, quality, variety, and quantity of goods or services offered, Tenant shall be notified in writing by County and shall correct, or cause to be corrected, such problem or problems within seven (7) days, unless County authorizes in writing a longer period. If Tenant fails to correct within seven (7) days after written notice is given by County, County may assess fines as described in Section 8.01. Tenant shall develop and implement creative merchandising techniques and displays to optimize customer satisfaction and Gross Receipts, including without limitation, food and beverage retail merchandise displays; display cases; promotional displays; attractive and durable packaging; menu boards or table-top menus; and pictures of food and beveragesretail merchandise. Prices for each item sold in each store shall be conspicuously displayed or printed to a menu to the satisfaction of Airport Director. Tenant’s printed or digital menus and/or price lists shall include the appropriate DocuSign Envelope ID: C3FE23DB-91BD-434E-8B72-DA0A11B2473D use of descriptive terminology that accurately and truthfully describes the food, beverages, services, services or products being offered. Prices displayed shall not exceed the approved prices for said items. Upon request by the County, Tenant shall produce menus in specified languages to assist persons who may have limited English proficiency. All food, beverages, retail merchandise and other items sold or kept for sale shall be of high quality, wholesome, and conform to the fullest extent with all applicable food and drug laws, ordinances and regulations, as well as Airport Operating Directives. County reserves the right to approve all merchandising displays. Tenant hereby affirms that County, in its sole discretion, has the absolute right to require that Tenant discontinue the sale of any product County deems unsatisfactory, distasteful, or inappropriate for any reason and to require Tenant to modify merchandising displays for any reason. If Tenant fails to comply with any such County request within one (1) day after written notice from County, County may assess fines as described in Section 8.01. All franchise and/or license standards applicable to a Concession shall be met or exceeded. Copies of the franchise/license standards and performance audit forms shall be sent to County prior to the first day of business of such Concession. Tenant shall submit to County copies of all inspections conducted by the franchisor, licensor or mystery shopper service hired by the franchisor or licensor within ten (10) days of receipt by ▇▇▇▇▇▇Tenant. DocuSign Envelope ID: 3D69B7F0-C0A2-48D7-BAEA-EC290E626401 All food and non-alcoholic beverages available for sale should be made available for customers to carry out if they so request. The containers and plasticware for carryout should be recyclable, made of sustainable materials, high quality, and substantial enough for the customer to take on an airplane.