Common use of Quality Service Clause in Contracts

Quality Service. All employees will strive for: • an appropriate balance between best service and least cost; • respect towards customers, both internal and external • quality communication between Council employees and customers; • choice/options of service and service levels; • reliability and responsibility in service delivery. and understand that ultimately management will be responsible to make decisions about service delivery options and standards.

Quality Service. All employees will strive for: • an appropriate balance between best service and least cost; • respect towards customers, both internal and external • quality communication between Council employees and customers; • choice/options of service and service levels; and • reliability and responsibility in service delivery. and understand that ultimately management will be responsible to make decisions about service delivery options and standards.