Common use of Question Response Clause in Contracts

Question Response. Purchasing error is generated by the Contractor Credit issued Purchasing error is generated by the Customer Credit Issued Products are received faulty / damaged / short dated Credit issued or product replaced Maximum time to replace goods. 24 hours Sydney Metro / 48 hours Rural Do you have a Help Desk? Yes Geographic area covered? National Toll-free Phone Number (s)? Yes Non toll-free Help desk number? No Corresponding toll charges? N/A Help desk hours? 8am to 5pm Trading Name ▇▇▇▇▇▇▇▇ ▇▇▇▇▇▇ Healthcare (CH2) Site Address (principal place of business) ▇▇ - ▇▇ ▇▇▇ ▇▇▇▇▇▇, ▇▇▇▇▇▇▇▇▇ ▇▇▇ ▇▇▇▇ Sales Order Phone Number ▇▇ ▇▇▇▇ ▇▇▇▇ Sales Order Email Address ▇▇▇.▇▇▇▇▇▇▇▇.▇▇▇▇▇▇▇@▇▇▇.▇▇▇.▇▇ Company Email Address ▇▇▇▇▇@▇▇▇.▇▇▇.▇▇ Company Website Address ▇▇▇.▇▇▇.▇▇▇.▇▇ Trading Name EBOS Group Pty Ltd Site Address (principal place of business) ▇▇▇▇ ▇, ▇▇▇ ▇▇▇▇▇▇▇ ▇▇, ▇▇▇▇▇▇▇▇▇▇ ▇▇▇ ▇▇▇▇ Sales Order Phone Number ▇▇▇▇ ▇▇▇ ▇▇▇ Sales Order Email Address ▇▇▇▇▇▇▇▇▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇▇.▇▇ Company Email Address ▇▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇▇.▇▇ Company Website Address ▇▇▇.▇▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇.▇▇ E-mail: ▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇.▇▇ Internet: ▇▇▇.▇▇▇▇▇▇▇.▇▇▇.▇▇ See latest version of User Guide Spreadsheet Volume discounts are available. Pricing is firm for the first 12 months of the Agreement, then prices are subject to review at the end of that period and each twelve (12) month interval. Agree to Standard Delivery Times - Sydney Metro/Regional within 24 hours? When an order is placed before 1300hrs EST on normal working days, between Monday and Friday, the Standard Delivery Time to the Sydney metropolitan area is 24 hours. The Standard Delivery Time is subject to; the product being available in the warehouse, the product having received a successful warehouse service inspection and the next day for delivery is a normal working day. Agree to Standard Delivery Times - Rural/Remote NSW within 48 hours? When an order is placed before 1300hrs EST on normal working days, between Monday and Friday, the Standard Delivery Time to regional NSW area is 48 hours and Northern NSW regional area is 72 hours. These times are subject to: the product being available in the warehouse, the product having received a successful warehouse service inspection and the delivery days are normal business days between Monday and Friday. If 'No' to either of the above questions - comments must be submitted The estimated delivery time, as stated in 3.1.1 is due to all stock being held in the Melbourne Warehouse. Additional Standard delivery times offered? Should delivery of a product be required faster than the above Standard Delivery Times, then every effort would be made to meet the requirements. In Vitro uses Australia air Express and next flight availability.