Common use of Question Response Clause in Contracts

Question Response. Purchasing error is generated by the Contractor Any request for Credit must be notified within 30 days of delivery. Prior approval must be obtained from our Sales Service staff on 02 9150 7405 before returning any goods. This process is required either your fault or our fault. A Return Authority (RA) number will be issued to the customer once the return has been authorised. This RA number is to be put on or attached to the returned goods, together with a copy of the original invoice and any relevant correspondence. Goods must be returned in their original packaging and in good condition to be re saleable. Goods will be accepted for credit or replacement at the sole discretion of the Company The Company will arrange or authorise the customer in writing to arrange for the goods to be collected. If the customer returns goods without written authority by the Company, the Company will not be responsible for any freight charges or loss of goods for any reason. The Company reserves the right to refuse and/or delay credit and/or replacement unless the procedures for the return of goods have been followed. Purchasing error is generated by the Customer “As Above” Products are received faulty / damaged / short dated “As Above” Maximum time to replace goods. “As Above”