Recording of Communications. 17.1. As a regulated entity, we are legally required to maintain comprehensive records of all the services, activities, and transactions we undertake. Consequently, we archive all forms of communication, encompassing inbound and outbound phone calls, as well as electronic communications pertaining to any transactions executed while operating under our account. This includes services related to receiving, transmitting, and executing client orders, along with the aim of ensuring quality, facilitating training, and fulfilling various regulatory obligations. Moreover, we archive all other forms of communication between you and us, such as chat messages, emails, and additional electronic interactions, even if these exchanges do not culminate in the execution of such transactions or in the provision of client order services. We retain the right to access and employ these records whenever we consider it necessary, including but not limited to scenarios involving dispute resolution. 17.2. We may, discreetly and without a caution tone, record telephone conversations for the purpose of promptly and accurately documenting essential transaction details and any other significant information concerning such transactions. These recordings are securely stored in a durable format, preventing any unauthorized alterations or deletions. We may, if required by regulatory authorities to fulfil our regulatory obligations, share copies of these recordings without requiring your consent. 17.3. We will retain duplicates of these records for the duration mandated by relevant regulations, commencing from the record's inception date. Should you wish to obtain copies of these recorded communications, you can do so by submitting a written request, and we will furnish them to you accordingly. 17.4. You acknowledge and agree that you have been duly informed in advance regarding the recording of any telephone conversation or electronic communication between you and us, as stated in the aforementioned notification.
Appears in 4 contracts
Sources: Client Agreement, Client Agreement, Client Agreement
Recording of Communications. 17.1. 17.1 As a regulated entity, we are legally required to maintain comprehensive keep records of all the services, activities, services and transactions activities we undertake. Consequently, we archive all forms of communication, encompassing inbound and outbound phone calls, are providing as well as for all transactions undertaken. We therefore record all communication including any incoming and outgoing telephone conversations as well as all other electronic communications pertaining relating to any transactions executed while operating under concluded when dealing on our account, providing services that relate to reception, transmission and execution of client orders as well as for quality monitoring, training and other regulatory purposes. This includes services related to receiving, transmitting, and executing client orders, along with the aim of ensuring quality, facilitating training, and fulfilling various regulatory obligations. Moreover, we archive all We will also record any other forms of communication between you and us, such as including chat messages, emails, e-mails and additional other electronic interactionscommunications, even if these exchanges those conversations or communications do not culminate result in the execution conclusion of such transactions or in the provision of client order services. We retain reserve the right to access and employ use these records whenever where we consider deem it necessary, including including, but not limited to scenarios involving dispute resolutionresolution situations.
17.2. 17.2 We may, discreetly and without a caution tone, may record telephone conversations for without use of a warning tone to ensure that the purpose material terms of any transaction and any other material information relating to such a transaction is promptly and accurately documenting essential transaction details and any other significant information concerning such transactionsrecorded. These recordings All records are securely stored by us in a durable formatmedium, preventing any unauthorized alterations which allows us to replay or deletionscopy them and retain such records in a form that does not allow us to alter or delete the original version. We may, if required by regulatory may provide copies of such recordings to competent authorities upon their request in order to fulfil comply with our regulatory obligations, share copies of these recordings obligations without requiring your consent.
17.317.3 We will keep copies of any such records for any period of time which is required by applicable legislation, starting from the date on which the record is created. You have the right to request a copy of the recorded communications. We will retain duplicates of provide these records for the duration mandated by relevant regulations, commencing from the record's inception date. Should to you wish to obtain copies of these recorded communications, you can do so by submitting following a written request, and we will furnish them to you accordinglyrequest by you.
17.4. 17.4 You acknowledge understand and agree accept that you have been duly informed notified, in advance regarding advance, about the recording of any telephone conversation or electronic communication between you and us, as stated in according to the aforementioned above notification.
Appears in 2 contracts
Sources: Client Agreement, Client Agreement
Recording of Communications. 17.1. 16.1 As a regulated entity, we are legally required to maintain comprehensive keep records of all the services, activities, services and transactions activities we undertake. Consequently, we archive all forms of communication, encompassing inbound and outbound phone calls, are providing as well as for all transactions undertaken. We therefore record all communication including any incoming and outgoing telephone conversations as well as all other electronic communications pertaining relating to any transactions executed while operating under concluded when dealing on our account, providing services that relate to reception, transmission and execution of client orders as well as for quality monitoring, training and other regulatory purposes. This includes services related to receiving, transmitting, and executing client orders, along with the aim of ensuring quality, facilitating training, and fulfilling various regulatory obligations. Moreover, we archive all We will also record any other forms of communication between you and us, such as including chat messages, emails, e-mails and additional other electronic interactionscommunications, even if these exchanges those conversations or communications do not culminate result in the execution conclusion of such transactions or in the provision of client order services. We retain reserve the right to access and employ use these records whenever where we consider deem it necessary, including including, but not limited to scenarios involving dispute resolutionresolution situations.
17.2. 16.2 We may, discreetly and without a caution tone, may record telephone conversations for without use of a warning tone to ensure that the purpose material terms of any transaction and any other material information relating to such a transaction is promptly and accurately documenting essential transaction details and any other significant information concerning such transactionsrecorded. These recordings All records are securely stored by us in a durable formatmedium, preventing any unauthorized alterations which allows us to replay or deletionscopy them and retain such records in a form that does not allow us to alter or delete the original version. We may, if required by may provide copies of such recordings to regulatory authorities upon their request in order to fulfil comply with our regulatory obligations, share copies of these recordings obligations without requiring your consent.
17.316.3 We will keep copies of any such records for any period of time which is required by applicable legislation, starting from the date on which the record is created. You have the right to request a copy of the recorded communications. We will retain duplicates of provide these records for the duration mandated by relevant regulations, commencing from the record's inception date. Should to you wish to obtain copies of these recorded communications, you can do so by submitting following a written request, and we will furnish them to you accordinglyrequest by you.
17.4. 16.4 You acknowledge understand and agree accept that you have been duly informed notified, in advance regarding advance, about the recording of any telephone conversation or electronic communication between you and us, as stated in according to the aforementioned above notification.
Appears in 2 contracts
Sources: Client Agreement, Client Agreement
Recording of Communications. 17.118.1. As a regulated entity, we are legally required obliged to maintain comprehensive keep records of all the services, activities, services and transactions activities we undertake. Consequently, we archive all forms of communication, encompassing inbound and outbound phone calls, are providing as well as for all transactions undertaken. We therefore record all communication including any incoming and outgoing telephone conversations as well as all other electronic communications pertaining relating to any transactions executed while operating under concluded when dealing on our account, providing services that relate to reception, transmission and execution of client orders as well as for quality monitoring, training and other regulatory purposes.
18.2. This includes services related to receiving, transmitting, and executing client orders, along with the aim of ensuring quality, facilitating training, and fulfilling various regulatory obligations. Moreover, we archive all We will also record any other forms of communication between you and us, such as including chat messages, emails, e-mails and additional other electronic interactionscommunications, even if these exchanges those conversations or communications do not culminate result in the execution conclusion of such transactions or in the provision of client order services. We retain reserve the right to access and employ use these records whenever where we consider deem it necessary, including including, but not limited to scenarios involving dispute resolutionresolution situations.
17.218.3. We may, discreetly and without a caution tone, may record telephone conversations for without use of a warning tone to ensure that the purpose material terms of any transaction and any other material information relating to such a transaction is promptly and accurately documenting essential transaction details and any other significant information concerning such transactionsrecorded.
18.4. These recordings are securely stored We store all records in a durable formatmedium, preventing any unauthorized alterations which allows us to replay or deletionscopy them and retain such records in a form that does not allow us to alter or delete the original version. We may, if required by may provide copies of such recordings to regulatory authorities upon their request in order to fulfil comply with our regulatory obligations, share copies of these recordings obligations without requiring your consent.
17.318.5. We will retain duplicates keep copies of these any such records for the duration mandated any period of time, which is required by relevant regulationsapplicable legislation, commencing starting from the record's inception datedate on which the record is created. Should you wish You have the right to obtain copies request a copy of these the recorded communications, . We will provide these to you can do so by submitting following a written request, and we will furnish them to you accordinglyrequest by you.
17.418.6. You acknowledge understand and agree accept that you have been duly informed notified, in advance regarding advance, about the recording of any telephone conversation or electronic communication between you and us, as stated in according to the aforementioned above notification.
Appears in 2 contracts
Sources: Client Agreement, Client Agreement
Recording of Communications. 17.1. As a regulated entity, we are legally required to maintain comprehensive records of all the services, activities, and transactions we undertake. Consequently, we archive all forms of communication, encompassing inbound and outbound phone calls, as well as electronic communications pertaining to any transactions executed while operating under our account. This includes services related to receiving, transmitting, and executing client orders, along with the aim of ensuring quality, facilitating training, and fulfilling various regulatory obligations. Moreover, we archive all other forms of communication between you and us, such as chat messages, emails, and additional electronic interactions, even if these exchanges do not culminate in the execution of such transactions or in the provision of client order services. We retain the right to access and employ these records whenever we consider it necessary, including but not limited to scenarios involving dispute resolution.
17.2. We may, discreetly and without a caution tone, record telephone conversations for the purpose of promptly and accurately documenting essential transaction details and any other significant information concerning such transactions. These recordings are securely stored in a durable format, preventing any unauthorized alterations or deletions. We may, if required by regulatory authorities to fulfil our regulatory obligations, share copies of these recordings without requiring your consent.
17.3. We will retain duplicates of these records for the duration mandated by relevant regulations, commencing from the record's inception date. Should you wish to obtain copies of these recorded communications, you can do so by submitting a written writen request, and we will furnish them to you accordingly.
17.4. You acknowledge and agree that you have been duly informed in advance regarding the recording of any telephone conversation or electronic communication between you and us, as stated in the aforementioned notification.
Appears in 1 contract
Sources: Client Agreement