Common use of Refund Procedure Clause in Contracts

Refund Procedure. 6.1 You must provide a fair and reasonable refund policy for all goods or services offered through the Merchant Services. 6.2 If we have enabled you to process refunds, you must comply with all our requirements and instructions, including the following: 6.2.1 You must submit the Credit Voucher to us electronically (within three Business Days after the refund has been processed, through the same instrument and channel that were used to process the previous settled Transaction. 6.2.2 The refund must correspond to a previous settled Transaction with the same Cardholder. 6.2.3 The amount of the refund must be less than or equal to the amount of the previous Transaction. 6.2.4 The refund must be in line with your refund policy. 6.2.5 You must process the refund using the Card that was used for the previous Transaction. 6.2.6 You must give or send a copy of the Credit Voucher to the Cardholder.

Appears in 1 contract

Sources: Merchant Services Agreement

Refund Procedure. 6.1 5.1 You must provide a fair and reasonable refund policy for all goods or services offered through the Merchant ServicesServices and the refund policy must be in line with Applicable Laws. 6.2 5.2 If we have enabled you to process refundsrefunds through Merchant Services, you must comply with all our requirements and instructions, including the following: 6.2.1 5.2.1 You must submit the Credit Voucher to us electronically (within three Business Days business days after the refund has been processed, . This must be done through the same instrument and channel that were was used to process the previous settled Transaction. 6.2.2 5.2.2 The refund must correspond to a previous previously settled Transaction with the same Cardholder. 6.2.3 5.2.3 The amount of the refund must be less than or equal to the amount of the previous original Transaction. 6.2.4 5.2.4 The refund must be in line with your refund policy. 6.2.5 5.2.5 You must process the refund using the Card that was used for the previous original Transaction. 6.2.6 5.2.6 You must give or send a copy of the Credit Voucher to the Cardholder.

Appears in 1 contract

Sources: Merchant Services Agreement