Common use of Release Management Clause in Contracts

Release Management. Change control for a CSG code release provides information for the event only. The change control record does not provide detailed information for each project included in the release. The Release communication development and delivery schedule is as follows: The release communication cycle begins *** **** ***** ** * *******. CSG sends the following communications at the following times during the release cycle. • *** **** ***** ** *******-- Impact Matrix (RIM) • ** **** ***** ** *******-- Preview • ** **** ***** ** *******--****** Release Overview • ** **** ***** ** *******--Bitmap and UDF Memo • ** **** ***** ** *******--Bulletin and User’s Guide Updates • **** **** ***** ** *******-- Updates More information on the Release communication deliverables can be found on the CSG support extranet (▇▇.▇▇▇▇▇▇▇▇▇▇.▇▇▇). Execution Copy EXHIBIT H.8 – SERVICE LEVEL REPORTING AND REVIEWS

Release Management. Change control for a CSG code release provides information for the event only. The change control record does not provide detailed information for each project included in the release. The Release communication development and delivery schedule is as follows: The release communication cycle begins *** **** ***** ** * *******. CSG sends the following communications at the following times during the release cycle. • *** **** ***** ** *******-- --Release Impact Matrix (RIM) • ** **** ***** ** *******-- --Release Preview • ** **** ***** ** *******--****** --60-Day Release Overview • ** **** ***** ** *******--Bitmap and UDF Memo • ** **** ***** ** *******--Bulletin and User’s Guide Updates • **** **** ***** ** *******-- --Release Updates More information on the Release communication deliverables can be found on the CSG support extranet (▇▇.▇▇▇▇▇▇▇▇▇▇.▇▇▇). Execution Copy EXHIBIT H.8 – SERVICE LEVEL REPORTING AND REVIEWS.