Common use of Reliability Guarantee Clause in Contracts

Reliability Guarantee. A. Contractor shall correct any system malfunction which requires the removal of a unit from normal operating service within forty-eight (48) hours of the initial failure for hydraulic elevators and seventy-two (72) hours of the initial failure for traction elevators excluding weekends and holidays. B. If the unit is not returned to service within the specified time allotment, the Contractor shall reduce the subsequent monthly maintenance charge for the unit by amount equal to fifty percent (50%) of the total monthly unit price for each twenty-four (24) hour period the unit is out of service from the date of system malfunction. Any overtime required beyond the required timeline established in A above shall performed at no cost to the Owner. 1. However, Contractor shall not be penalized for pre-approved and scheduled maintenance repairs, tests or other conditions necessitating unscheduled major work procedures, resulting from a cause excluded by any other provision of this Agreement, or repairs to items not covered under this Agreement.