Common use of Remedies for Unmet Service Levels Clause in Contracts

Remedies for Unmet Service Levels. Subject to Clause 1.4.4 (Exclusions) below, Orange will remit the following credits for the units of Equipment for which the Service Level set forth in Clause 1.4.2 (Service Level Target) was not met. When Orange’s performance for the quarter is within 80.00-89.99% 20% of the quarterly Charge for the Business Together – Avaya Incident Management Services applicable to each unit of Equipment for which Orange did not meet the Service Level target. When ▇▇▇▇▇▇’s performance for the quarter falls below 80.00% 40% of the quarterly Charge for the Business Together Incident Management Services applicable to each unit of Equipment for which Orange did not meet the Service Level target.

Remedies for Unmet Service Levels. Subject to Clause 1.4.4 (Exclusions) below, Orange will remit the following credits for the units of Equipment for which the Service Level set forth in Clause 1.4.2 (Service Level Target) was not met. When Orange’s Orange performance for the quarter is falls within 80.00-89.99% 20% of the quarterly Charge for the Business Together – Avaya Cisco Incident Management Services applicable to each unit of Equipment for which Orange did not meet the Service Level target. When ▇▇▇▇▇▇’s Orange performance for the quarter falls below 80.00% 40% of the quarterly Charge for the Business Together Incident Management Services applicable to each unit of Equipment for which Orange did not meet the Service Level target.