Remote Assistance and Call Back Clause Samples

Remote Assistance and Call Back. Employees who are required to provide professional services over the telephone, or through electronic communications (without returning to the workplace) shall be entitled to a minimum of 15 minutes’ pay for a telephone call or electronic communication between 0700 hours and 2300 hours and 30 minutes’ pay for a call received between 2300 hours and 0700 hours, at time and one-half times (1 ½) his or her regular straight time hourly rate, or equivalent time in lieu, per telephone call or electronic communication, regardless of the duration of the telephone call or electronic communication. Any additional time spent on the telephone call or electronic communication over and above the initial minimum time shall be compensated at the same rate in fifteen (15) minute increments. The employee will complete a record of telephone calls or electronic communications on a form following the period of the telephone call or electronic communication. A telephone call or electronic communication received during a period for which one of the minimums is payable as a result of an earlier call will be treated for those purposes as a continuation of that earlier telephone call or electronic communication.
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Related to Remote Assistance and Call Back

  • Peer Assistance and Review (PAR) Consulting Teachers (CT) will be assigned to all new teachers with no prior teaching experience and tenured teachers rated ineffective on the qualitative measures at the end of the previous school year and recommended by the PAR Panel. Evaluations for Probationary and Ineffective Teachers:

  • Technical Assistance DFPS may provide informal support, guidance, clarification, and other forms of technical assistance via phone, email, and virtual meeting to resolve Grant or performance compliance issues. Grantee will document all such instances of technical assistance by DFPS in writing, including any implementation work.

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