Remote Management. Contractor's proposed system must have remote management capabilities to include but not limited to: 1) Monitoring 2) Diagnostics 3) Error Resolution 4) Software problem assistance 5) Intelligence Reporting 6) Application and software updates and upgrades 7) Rebooting and controlling the deployed kiosks from a central location The Prime Contractor shall configure CTS in such a manner that it will not require on-site support under normal conditions.
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