Common use of Remote Monitoring Services Clause in Contracts

Remote Monitoring Services. Maintenance and Support Services include remote diagnostic and monitoring services on eligible Equipment, using HDS’ proprietary Hi-Track® hardware, software, microcode and documentation (“Hi-Track Services”). This material will always remain HDS’ sole and exclusive property as Hitachi IP as defined in the Agreement, and You do not get any licensed rights in this material. You must provide and maintain, at your cost, all telecommunications lines, monitor, PC, modem and access required for HDS to implement and provide the Hi-Track Services. If the Agreement (or the supply of Maintenance and Support Services under it) or Your separate services contract is terminated, You will allow HDS to disable the Hi-Track Services and de-install and remove all material on your premises used by HDS to provide these services. HDS warrants that in providing Hi-Track Services, HDS does not access your data. HDS will maintain the confidence of all passwords that you provide to HDS in connection with its supply of Hi-Track Services. Remote monitoring services other than Hi-Track may be provided for certain self-serviceable, eligible Equipment which does not prompt HDS Service activity or call logging.

Remote Monitoring Services. Maintenance and Support Services include remote diagnostic and monitoring services on eligible Equipment, using HDS’ proprietary Hi-Track® hardware, software, microcode and documentation (“Hi-Hi- Track Services”). This material will always remain HDS’ sole and exclusive property as Hitachi IP as defined in the Agreement, and You do not get any licensed rights in this material. You must provide and maintain, at your cost, all telecommunications lines, monitor, PC, modem and access required for HDS to implement and provide the Hi-Track Services. If the Agreement (or the supply of Maintenance and Support Services under it) or Your separate services contract is terminated, You will allow HDS to disable the Hi-Track Services and de-install and remove all material on your premises used by HDS to provide these services. HDS warrants that in providing Hi-Track Services, HDS does not access your data. HDS will maintain the confidence of all passwords that you provide to HDS in connection with its supply of Hi-Track Services. Remote monitoring services other than Hi-Track may be provided for certain self-serviceable, eligible Equipment which does not prompt HDS Service activity or call logging.