Common use of Remote Software Clause in Contracts

Remote Software. Contractor shall provide access to and use of a remote software tool for City management of Authorized Users, access rights and other similar role-based controls as they pertain to the SaaS Services. Method will be published through Contractor portal and be made available to Authorized Users with elevated privileges. Contractor shall provide up to thirty-six (36) months of on-line hourly data retention for SaaS Software operation and functionality. Contractor shall provide incremental City Data backups at a minimum of every four (4) hours to an off-site location other than the primary hosting center. Contractor shall provide weekly, off-site backups with a duration that matched the agreed upon backup schedule and retention to a location other than the primary hosting center. Off-site backups to include previous eight (8) weeks.

Remote Software. Contractor shall provide access to and use of a remote software tool for City management of Authorized Users, access rights and other similar role-based controls as they pertain to the SaaS Services. Method will be published through Contractor portal and be made available to Authorized Users with elevated privileges. Back-Up of City’s Data: Contractor shall provide up to thirty-six (36) months of on-line hourly data retention for SaaS Software operation and functionality. Contractor shall provide incremental City Data backups at a minimum of every four (4) hours to an off-site location other than the primary hosting center. Contractor shall provide weekly, off-site backups with a duration that matched matches the agreed agreed-upon backup schedule and retention to a location other than the primary hosting center. Off-site backups to include previous eight (8) weeks.