Common use of Remote Support Clause in Contracts

Remote Support. Certain Support Services may be provided remotely via telephone or electronic communications. Customer agrees that Tanium resources may access Customer’s systems during the relevant ESR Support Term, using a defined standard virtual private network (VPN). If a network connection between Tanium and Customer’s systems is required for Tanium to perform the Enterprise Support Services, Customer will provide such access as follows:

Appears in 3 contracts

Sources: Tanium as a Service Subscription Agreement, End User License Agreement, Tanium as a Service Subscription Agreement

Remote Support. Certain Support Services may be provided remotely via telephone or electronic communications. Customer agrees that Tanium resources may access Customer’s systems during the relevant ESR Support Term, using a defined standard virtual private network (VPN). If a network connection between Tanium and Customer’s systems is required for Tanium to perform the Enterprise Support Services, Customer will provide such access as follows:’s

Appears in 1 contract

Sources: Subscription Agreement