REPAIR SERVICE RESPONSE. 3.1 AT&T’s technicians will provide repair service that is at least equal in quality to that provided to AT&T’s End Users; trouble calls from CLEC will receive response time and priorities that are at least equal to that of AT&T’s End Users. CLEC and AT&T agree to use the severity and priority restoration guidelines set on AT&T’s CLEC Online web site.
Appears in 3 contracts
Sources: Interconnection Agreement, Interconnection Agreement, Interconnection Agreement
REPAIR SERVICE RESPONSE. 3.1 AT&T’s AT&T technicians will provide repair service that is at least equal in quality to that provided to AT&T’s AT&T End Users; , trouble calls from CLEC will receive response time and priorities that are at least equal to that of AT&T’s AT&T End Users. CLEC and AT&T agree to use the severity and priority restoration guidelines set on AT&T’s CLEC Online web siteOnline.
Appears in 2 contracts
Sources: Interconnection Agreement, Interconnection Agreement
REPAIR SERVICE RESPONSE. 3.1 AT&T’s technicians will provide repair service that is at least equal in quality to that provided to AT&T’s End Users; trouble calls from CLEC will receive response time and priorities that are at least equal to that of AT&T’s End Users. CLEC and AT&T agree to use the severity and priority restoration guidelines set on AT&T’s CLEC Online web siteforth in AT&T MMP ▇▇-▇▇-▇▇▇ dated April 1996, and as subsequently modified.
Appears in 1 contract
Sources: Interconnection Agreement
REPAIR SERVICE RESPONSE. 3.1 AT&T’s technicians will provide repair service that is at least equal in quality to that provided to AT&T’s End Users; trouble calls from CLEC will receive response time and priorities that are at least equal to that of AT&T’s End Users. CLEC and AT&T agree to use the severity and priority restoration guidelines set on AT&T’s CLEC Online web siteforth in AT&T MMP 94-08-001 dated April 1996, and as subsequently modified.
Appears in 1 contract
Sources: Interconnection Agreement
REPAIR SERVICE RESPONSE. 3.1 AT&T’s AT&T technicians will provide repair service that is at least equal in quality to that provided to AT&T’s AT&T End Users; trouble calls from CLEC will receive response time and priorities that are at least equal to that of AT&T’s AT&T End Users. The CLEC and AT&T agree to use the severity and priority restoration guidelines set on AT&T’s CLEC Online web siteguidelines.
Appears in 1 contract
Sources: Interconnection Agreement