REPAIR SERVICE RESPONSE. 3.1 AT&T ARKANSAS’ technicians will provide repair service that is at least equal in quality to that provided to AT&T ARKANSAS’ customers; trouble calls from CLEC will receive response time and priorities that are at least equal to that of AT&T ARKANSAS’ customers. CLEC and AT&T ARKANSAS agree to use the severity and priority restoration guidelines set forth in AT&T ARKANSAS MMP ▇▇-▇▇-▇▇▇ dated April 1996, and as subsequently modified.
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Sources: Interconnection Agreement, Interconnection Agreement, Interconnection Agreement