Repeated Failures. Service Provider fails to meet the same Service Level (other than those associated with IE outages) four (4) times or more within any period of six (6) consecutive months, or Service Provider causes any unplanned IE outages four (4) or more times in any consecutive six (6) months).
Appears in 2 contracts
Sources: Master Services Agreement (Goodman Networks Inc), Master Services Agreement (Goodman Networks Inc)