Reports and Notifications. The DDOC will conduct regular and ad-hoc chart reviews as part of the BHSAMH Quality Assurance Plan (chart reviews, on-site visits and other methodology) to verify the delivery of Services provided by the Provider. These reviews may be scheduled in advance or may be unannounced. Provider and the DDOC will review the results, and when deficiencies are identified, Provider shall perform all remediation as requested by the DDOC within thirty (30) calendar days of receipt of the detailed remediation plan, or within an agreed-upon time-period. Provider shall make available detailed records (including hours worked, hourly rate of pay, and demographic information), attendance data, staff vacancy reports, and other relevant information (including financial data related to the Agreement) as requested by the DDOC. Provider and the DDOC will review the records, and when deficiencies are identified, Provider shall perform all remediation as requested by the DDOC within a specified timeframe. The DDOC may request any reports on data points maintained in the EHR related to Services or other items of interest. Provider shall produce all such reports as can currently be generated utilizing data from iCHRT. All reports shall be provided in the format requested by the DDOC. Provider shall supply DDOC with any requested reports within the timeframe requested and, at most, within thirty (30) calendar days of request if no timeframe specified. The costs of upgrades to the reporting capabilities of iCHRT are not the financial responsibility of Provider. Provider shall provide required monthly reports within fifteen (15) business days of the close of the previous month. Required monthly reports are outlined in numerous DDOC Policies, which shall be provided to Provider at the start of the Agreement and updated as changes are made.
Appears in 1 contract
Sources: Professional Services
Reports and Notifications. Provider agrees to: The DDOC will conduct regular and ad-hoc chart reviews as part of the BHSAMH Quality Assurance Plan (chart reviews, on-site visits and other methodology) to verify the delivery of Services provided by the Provider. These reviews may be scheduled in advance or may be unannounced. Provider and the DDOC will review the results, and when deficiencies are identified, Provider shall perform all remediation as requested by the DDOC within thirty (30) calendar days of receipt of the detailed remediation plan, or within an agreed-upon time-time- period. Provider shall make available detailed records (including hours worked, hourly rate of pay, and demographic information), attendance data, staff vacancy reports, and other relevant information (including financial data related to the Agreement) as requested by the DDOC. Provider and the DDOC will review the records, and when deficiencies are identified, Provider shall perform all remediation as requested by the DDOC within a specified timeframe. The DDOC may request any reports on data points maintained in the EHR related to Services or other items of interest. Provider shall produce all such reports as can currently be generated utilizing data from iCHRT. All reports shall be provided in the format requested by the DDOC. Provider shall supply DDOC with any requested reports within the timeframe requested and, at most, within thirty (30) calendar days of request if no timeframe specified. The costs of upgrades to the reporting capabilities of iCHRT are not the financial responsibility of Provider. Provider shall provide required monthly reports within fifteen (15) business 15 days of the close of the previous month. Required monthly reports are outlined in numerous DDOC Policies, which shall be provided to Provider at the start of the Agreement and updated as changes are made. Provider shall cooperate with the DDOC on all incidents involving an Inmate death or act of self-directed violence as outlined in DDOC Policy A-09 Procedure in the Event of an Offender Death or Self-Directed Violence. Provider must notify DDOC staff within the allotted timeframe outlined in policy. All reports including the Incident Summary, M&M Report, and other subsequent reports shall be provided to BHSAMH in a timely manner as outlined in the policy. The Provider will participate in the meeting of the M&M Committee and aid in the formulation of all recommendations for action. Quarterly reports on certain programs identified by DDOC/BHSAMH may also be required by the DDOC’s Strategic Partnership Oversight Committee (SPOC). This multi-disciplinary DDOC group reviews utilization metrics, client demographics, and program outcome data utilizing provider reports. DDOC will make a determination of which programs will need to complete SPOC quarterly reports and will work with Provider to customize portions of the SPOC template to capture program outcome results.
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Sources: Professional Services