REQUEST BY THE CUSTOMER Clause Samples
The "Request by the Customer" clause defines the process by which a customer can formally submit requests to the service provider, typically for services, changes, or information. This clause usually outlines the required format, method of submission, and any necessary details that must be included in the request, such as scope or timing. By establishing a clear procedure for customer requests, the clause helps ensure that both parties understand how to initiate and respond to service needs, reducing misunderstandings and streamlining communication.
REQUEST BY THE CUSTOMER. 2.1.1. By submitting the request for the Products and/or Services the Customer confirms that he has the power and authority required to bind the Customer.
2.1.2. Upon first Proximus’ first request, the Customer must provide the following documents and information:
a) if the Customer is a natural person: the Customer must identify himself and provide proof of a fixed residence or domicile in the European Union based on official documents b) if the Customer is a legal person or a de facto association: a copy of the bylaws published in the Appendixes of the Belgian Official Gazette, and any amendments that may have been made thereto;
c) if the person is a representative of a natural or legal person or of a de facto association: the person must provide proof of his identity and the power of attorney. Proximus must be immediately informed in writing of any changes to the Customer's name or address, the registered office, or the name or legal form of the legal person. The Customer is solely responsible for the information he provides to Proximus.
REQUEST BY THE CUSTOMER. 2.1.1. The Customer must submit his request for the Products and/or Services by completing and signing the appropriate Order Form. The introduction of his request implies that the signatory has the power and authority required to bind the Customer.
2.1.2. By signing the Order Form, the Customer agrees with the prerequisites of the Products and/or Services specified in the applicable Contractual Service Descriptions. If these prerequisites are not complied with when the Service and/or Product is installed by Proximus cannot be held responsible for the resulting consequences and Proximus reserves the right to bill the Customer for any additional costs to remedy these.
REQUEST BY THE CUSTOMER. 2.1.1. By submitting the request for the Product and/or Servic the Customer’s representative confirms that he has the power and authority required to bind the Customer.
2.1.2. Upon Proximus’ first request, the Customer must provide the following documents and information:
a) if the Customer is a natural person: the Customer must identify himself and provide proof of a fixed residence or domicile in the European Union based on official documents b) if the Customer is a legal person or a de facto association: a copy of the bylaws published in the Appendixes of the Belgian Official Gazette, and any amendments that may have been made thereto;