Common use of Request for Credit Clause in Contracts

Request for Credit. Customer may request a credit for any Reporting Period under this SLA and such requests must be submitted in writing within ten (10) days after the end of the Reporting Period. The total of all credits applicable to or accruing in any given Reporting Period shall not exceed 50% of the Fees attributable to Kentik by Customer for the Reporting Period. All credit requests will be verified against Kentik system records. ▇▇▇▇▇▇ will make available to Customer a monthly record upon request. Generally, credits will be applied to future invoices, but may also be received as refunds upon request by Customer.

Appears in 4 contracts

Sources: Saas Services Agreement, Saas Services Agreement, Saas Services Agreement

Request for Credit. Customer may request a credit for any Reporting Period under this SLA and such requests must be submitted in writing within ten (10) days after the end of the Reporting Period. The total of all credits applicable to or accruing in any given Reporting Period shall not exceed 50% of the Fees attributable to Kentik by Customer for the Reporting Period. All credit requests will be verified against Kentik system records. ▇▇▇▇▇▇ will make available to Customer a monthly record upon request. Generally, credits will be applied to future invoices, but may also and if there are none, credits will be received as refunds paid upon request by Customerexpiration of the applicable term.

Appears in 1 contract

Sources: Saas Services Agreement

Request for Credit. Customer may request a credit for any Reporting Period under this SLA and such requests must be submitted in writing within ten (10) days after the end of the Reporting Period. The total of all credits applicable to or accruing in any given Reporting Period shall not exceed 50% of the Fees attributable to Kentik by Customer for the Reporting Period. All credit requests will be verified against Kentik system records. ▇▇▇▇▇▇ Kentik will make available to Customer a monthly record upon request. Generally, credits will be applied to future invoices, but may also be received as refunds upon request by Customer.

Appears in 1 contract

Sources: Support and Service Level Agreement