Requests for Changes. 6.1. The Client can submit a request to the Service Provider for making a change in the way Service is delivered. 6.2. The Client can submit such requests to support during the Opening Hours. The actual time necessary for implementing the request for change will also depend on the nature of the request and can therefore differ from case to case. Each party will coordinate in consultation within which period (and if necessary at what time) the request for change will be implemented.
Appears in 3 contracts
Sources: Service Level Agreement, Service Level Agreement, Service Level Agreement