Common use of Required content Clause in Contracts

Required content. Reported Incidents should include: ▪ Name and contact information of the person reporting the Incident. ▪ Description of the Incident and symptoms, including date/time incident first observed; exact location of incident, if applicable; and ICCID number(s) of SIM(s) involved, if applicable. ▪ Steps taken to attempt to resolve the Incident; and ▪ An email address for service notifications and a list of names and phone numbers of Customer employees who have been designated to provide assistance and support (“Support Contacts”). The Customer may change the names and numbers of the Support Contacts at any time via the Pelion Connectivity Management platform.