Common use of Requirements for Ordering Clause in Contracts

Requirements for Ordering. a. The Agency of Digital Services (ADS) is responsible for overseeing and incorporating the design, development and installation of flexible cabling infrastructures for all State of Vermont facilities that require voice, data, video and/or multimedia services. The State Contact and ADS Telecommunications shall work closely with the Service Provider and the Agency/Department end users requiring services. b. Cabling contractors will accept work requests only from ADS Telecommunications. No department/agency is authorized to contact vendors directly for services required. c. There is no designated re-occurring maintenance window. Installation schedules are established through agreements with ADS Telecommunications, contract vendor(s), and department/agency requesting cabling installations, upgrades and/or maintenance. d. All work shall be performed Monday through Friday during normal working hours (7:45am-4:30pm) unless an occasion may arise which would require work to be performed after normal working hours or on Saturday, Sunday or Holidays. e. During non-business hours (after 4:30 PM and weekends/holidays) will be redirected to Contact Communications, the State’s after-hours answering service. Issues requiring immediate action will be forwarded to ADS Telecom standby personnel who attempt to restore services for department/agency locations. f. To obtain services, the Agency/Department end users shall fill out the Work Order Form attached to this contract and submit an Ivanti ticket to the ADS Service Desk. g. Orders made under this Contract must include an Agency/Department end user’s Purchase Order for the Product and/or Services. Orders funded by federal funds may include additional terms as necessary to comply with federal requirements. h. All orders placed under this Contract must include the Contract Number on the Purchase Order.

Appears in 2 contracts

Sources: Contract #44973, Service Agreement

Requirements for Ordering. a. The Agency of Digital Services (ADS) is responsible for overseeing and incorporating the design, development and installation of flexible cabling infrastructures for all State of Vermont facilities that require voice, data, video and/or multimedia services. The State Contact and ADS Telecommunications shall work closely with the Service Provider and the Agency/Department end users requiring services. b. Cabling contractors will accept work requests only from ADS Telecommunications. No department/agency is authorized to contact vendors directly for services required. c. There is no designated re-occurring maintenance window. Installation schedules are established through agreements with ADS Telecommunications, contract vendor(s), and department/agency requesting cabling installations, upgrades and/or maintenance. d. All work shall be performed Monday through Friday during normal working hours (7:45am-4:30pm7:45am- 4:30pm) unless an occasion may arise which would require work to be performed after normal working hours or on Saturday, Sunday or Holidays. e. During non-business hours (after 4:30 PM and weekends/holidays) will be redirected to Contact Communications, the State’s after-hours answering service. Issues requiring immediate action will be forwarded to ADS Telecom standby personnel who attempt to restore services for department/agency locations. f. To obtain services, the Agency/Department end users shall services please fill out the Work Order Form attached to this contract and submit an Ivanti ticket to the ADS Service Desk. g. Orders made under this Contract must include an Agency/Department end user’s a Purchase Order for the Product and/or Services. Orders funded by federal funds may include additional terms as necessary to comply with federal requirements. h. All orders placed under this Contract must include the Contract Number on the Purchase Order.

Appears in 2 contracts

Sources: Service Agreement, Contract Amendment