Common use of Rescheduling or Cancellation Clause in Contracts

Rescheduling or Cancellation. 2.1. If Customer schedules a user to attend public Training, Customer must notify Dragos of a cancellation no later than ten (10) business days before the date of the public class in order to receive a refund of credits applied toward that class. If Customer timely notifies ▇▇▇▇▇▇ of the cancellation, ▇▇▇▇▇▇ will reissue the credits that were applied to the public Training class, however, the time to use the credits will not be extended beyond the original two (2) year time-period. 2.2. Customer must request rescheduling of private Training no less than two (2) months in advance of the date the class is scheduled to begin in order to receive a refund of credits applied toward that class. If Customer timely notifies ▇▇▇▇▇▇ of the cancellation, ▇▇▇▇▇▇ will reissue the credits that were applied to the private Training class, however, the time to use the credits will not be extended beyond the original two (2) year time-period. If Customer cancels within the two (2) month period prior to the start of the class, Dragos will not issue a refund and may at its discretion also charge Customer any expenses associated with the rescheduling, including any expenses associated with cancelling or changing travel plans. 2.3. ▇▇▇▇▇▇ does not refund or credit ▇▇▇▇ paid for attendees who do not cancel Training in writing within the time frame specified above and do not attend the Training session, or who leave before Training concludes. 2.4. ▇▇▇▇▇▇ reserves the right to cancel public Training classes for any reason and will provide a full refund of credits.