Common use of Reservation and Cancellation Procedure Clause in Contracts

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twenty-four (@24) hours in advance of the @3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOC’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOC’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program Coordinator. The AOC shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program Coordinator, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or a friend of the unexpected change in accommodations.. H. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. Attendees, but not the AOC, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOC’s Master Account. J. The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s set forth herein.

Appears in 11 contracts

Sources: Hotel and Conference Services Agreement, Hotel and Conference Services Agreement, Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill ▇▇▇▇ the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twenty-four (@24) hours in advance of the @3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOCJudicial Council’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOCJudicial Council’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program Coordinator. The AOC Judicial Council shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program Coordinator, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or and/or a friend of the unexpected change in accommodations... H. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. Attendees, but not the AOCJudicial Council, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-check- out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOCJudicial Council’s Master Account. J. The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s set forth herein.

Appears in 9 contracts

Sources: Hotel and Conference Services Agreement, Hotel and Conference Services Agreement, Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill ▇▇▇▇ the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twenty-four (@24) hours in advance of the @3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOC’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOC’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program Coordinator. The AOC shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program Coordinator, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or and/or a friend of the unexpected change in accommodations... H. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. Attendees, but not the AOC, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOC’s Master Account. J. The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s set forth herein.

Appears in 8 contracts

Sources: Hotel and Conference Services Agreement, Hotel and Conference Services Agreement, Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twenty-four (@24) hours in advance of the @3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOCJudicial Council’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOCJudicial Council’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program CoordinatorMeeting Planner. The AOC Judicial Council shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program CoordinatorMeeting Planner, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or and/or a friend of the unexpected change in accommodations... H. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. Attendees, but not the AOCJudicial Council, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-check- out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOCJudicial Council’s Master Account. J. The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s set forth herein.

Appears in 7 contracts

Sources: Hotel and Conference Services Agreement, Hotel and Conference Services Agreement, Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twenty-four (@24) hours in advance of the @3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOCJudicial Council’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOCJudicial Council’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program Coordinator. The AOC Judicial Council shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program Coordinator, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or and/or a friend of the unexpected change in accommodations... H. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. Attendees, but not the AOCJudicial Council, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-check- out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOCJudicial Council’s Master Account. J. The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s set forth herein.

Appears in 4 contracts

Sources: Hotel and Conference Services Agreement, Hotel and Conference Services Agreement, Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twenty-four (@24) hours in advance of the @3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOC’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOC’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program CoordinatorMeeting Planner. The AOC shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program CoordinatorMeeting Planner, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between ,between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or a friend of the unexpected change in accommodations.. H. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. Attendees, but not the AOC, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOC’s Master Account. J. The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s set forth herein.

Appears in 3 contracts

Sources: Standard Agreement for Hotel and Conference Services, Standard Agreement for Hotel and Conference Services, Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twenty-four (@24) hours in advance of the @3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOC’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOC’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program CoordinatorPlanner. The AOC shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program CoordinatorPlanner, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or and/or a friend of the unexpected change in accommodations... H. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. Attendees, but not the AOC, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOC’s Master Account. J. The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s set forth herein.

Appears in 2 contracts

Sources: Hotel and Conference Services Agreement, Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twenty-four (@24) hours in advance of the @3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOCJudicial Council’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOCJudicial Council’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program CoordinatorMeeting Planner. The AOC Judicial Council shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable.. SAMPLE G. The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program CoordinatorMeeting Planner, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or and/or a friend of the unexpected change in accommodations... H. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. Attendees, but not the AOCJudicial Council, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-check- out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOCJudicial Council’s Master Account. J. The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s set forth herein.

Appears in 2 contracts

Sources: Hotel and Conference Services Agreement, Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twenty-four (@24) hours in advance of the @3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOCJudicial Council’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOCJudicial Council’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program CoordinatorMeeting Planner. The AOC Judicial Council shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program CoordinatorMeeting Planner, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between ,between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or and/or a friend of the unexpected change in accommodations... H. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. Attendees, but not the AOCJudicial Council, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-check- out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOCJudicial Council’s Master Account. J. The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s rate set forth herein.

Appears in 2 contracts

Sources: Hotel and Conference Services Agreement, Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twenty-four (@24) hours in advance of the @3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOCJudicial Council’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOCJudicial Council’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program CoordinatorMeeting Planner. The AOC Judicial Council shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program CoordinatorMeeting Planner, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between transportation, between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or and/or a friend of the unexpected change in accommodations... H. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. Attendees, but not the AOCJudicial Council, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-check- out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOCJudicial Council’s Master Account. J. The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s rate set forth herein.

Appears in 2 contracts

Sources: Hotel and Conference Services Agreement, Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill ▇▇▇▇ the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twenty-four (@24) hours in advance of the @3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOCJudicial Council’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOCJudicial Council’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program CoordinatorMeeting Planner. The AOC Judicial Council shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program CoordinatorMeeting Planner, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or and/or a friend of the unexpected change in accommodations... H. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. Attendees, but not the AOCJudicial Council, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-check- out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOCJudicial Council’s Master Account. J. The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s set forth herein.

Appears in 2 contracts

Sources: Hotel and Conference Services Agreement, Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twenty-four (@24) hours in advance of the @3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOC’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOC’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program CoordinatorMeeting Planner. The AOC shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program CoordinatorMeeting Planner, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or a friend of the unexpected change in accommodations.. H. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. Attendees, but not the AOC, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOC’s Master Account. J. The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s set forth herein.

Appears in 2 contracts

Sources: Standard Agreement for Hotel and Conference Services, Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twentytwenty-four (@2424) hours in advance of the @3:00 3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the JBE/AOC’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the JBE/AOC’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program CoordinatorMeeting Planner. The JBE/AOC shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program CoordinatorMeeting Planner, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between transportation, between the Property and the Program, for as long as the Attendee is housed in Judicial Council of California, Administrative Office of the Courts Standard Agreement No. Agreement Number with Contractor Name alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or a friend of the unexpected change in accommodations.. H. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. Attendees, but not the JBE/AOC, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the JBE/AOC’s Master Account. J. The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s rate set forth herein.

Appears in 1 contract

Sources: Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. . When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. . When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twenty-four (@24) hours in advance of the @3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. . The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOC’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOC’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. . The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. . Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program Coordinator. The AOC shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. . The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program Coordinator, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or a friend of the unexpected change in accommodations.. H. .. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. . Attendees, but not the AOC, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOC’s Master Account. J. . The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s set forth herein.. The Contractor shall block sleeping rooms as set forth in Table 1, below. June 6, 2012 70 0 70 June 7, 2012 95 0 95 Total Rooms to be Blocked: 165 0 165 The Contractor will provide the AOC with a current Delegate List/Report, after the Cut Off Date and before Date 1 of the Program, as identified in Exhibit B. The AOC may then provide to the Contractor in writing an approved Master Account Approval List. The Contractor shall not bill the AOC for Attendee reservations not included on the Master Account Approval List. Unless expressly set forth otherwise, any Individual Charges are the responsibility of the Attendee occupying the room. At the request of the AOC, the Contractor shall block additional sleeping rooms for Attendees at the sleeping room rate@s specified above in this exhibit, provided that the additional sleeping rooms are available for rental during the Dates of the Program, at the time of the request. @The Contractor shall provide the AOC with a credit to the Master Account equal to the value of one (1) double occupancy sleeping room for each @forty (@40) paid room nights during the Program:

Appears in 1 contract

Sources: Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. . When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. . When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twenty-four (@24) hours in advance of the @3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. . The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOC’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOC’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. . The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. . Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program Coordinator. The AOC shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. . The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program Coordinator, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or a friend of the unexpected change in accommodations.. H. .. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. . Attendees, but not the AOC, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOC’s Master Account. J. . The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s set forth herein.. The Contractor shall block sleeping rooms as set forth in Table 1, below. Dates Single / Double Occupancy[Insert appropriate term] Total by Date @Date1Date 1 @X150 @X1+Y1+Z150 @Date2Date 2 @X250 @X2+Y2+Z250 @Date@Date 3 @X@55 @X@+Y@+Z@55 Date 4 30 30 @Date@ @X@ @X@+Y@+Z@ Total Rooms to be Blocked: @X185 @X+Y+Z185 @The Contractor will provide the AOC with a current Delegate List/Report, after the Cut Off Date and before Date 1 of the Program, as identified in Exhibit B. The AOC @may then @will then @will not provide to the Contractor in writing an approved Master Account Approval List. The Contractor shall not bill the AOC for Attendee reservations not included on the Master Account Approval List. Unless expressly set forth otherwise, any Individual Charges are the responsibility of the Attendee occupying the room. @At the request of the AOC, the Contractor shall block additional sleeping rooms for Attendees at the sleeping room rate@s specified above in this exhibit, provided that the additional sleeping rooms are available for rental during the Dates of the Program, at the time of the request. @The Contractor shall provide the AOC with a credit to the Master Account equal to the value of one (1) double occupancy sleeping room for each @fifty forty (@450) paid room nights during the Program:

Appears in 1 contract

Sources: Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms.. Sample B. When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twentytwenty-four (@2424) hours in advance of the @3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public.Reservation D. The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOCJudicial Council’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOCJudicial Council’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program CoordinatorMeeting Planner. The AOC Judicial Council shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable.. Sample G. The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program CoordinatorMeeting Planner, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between transportation,between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or and/or a friend of the unexpected change in accommodations... H. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. Attendees, but not the AOCJudicial Council, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-check- out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOCJudicial Council’s Master Account. J. The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s rate set forth herein.

Appears in 1 contract

Sources: Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. . When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. . When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twentytwenty-four (@2424) hours in advance of the @3:00 3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. . The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOC’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOC’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. . The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. . Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program CoordinatorMeeting Planner. The AOC shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. . The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program CoordinatorMeeting Planner, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between transportation,between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or a friend of the unexpected change in accommodations.. H. .. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. . Attendees, but not the AOC, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOC’s Master Account. J. . The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s rate set forth herein.. The Contractor shall block sleeping rooms as set forth in Table 1, below. Date1 May 20, 2012 45 45 Date2 May 21, 2012 70 70 Date 3 May 22, 2012 70 70 Date 4 May 23, 2012 70 70 Total Rooms to be Blocked: 255 255 The Contractor will provide the AOC with a current Delegate List/Report, after the Cut Off Date and before Date 1 of the Program, as identified in Exhibit B. The AOC may then provide to the Contractor in writing an approved Master Account Approval List. The Contractor shall not bill the AOC for Attendee reservations not included on the Master Account Approval List. Unless expressly set forth otherwise, any Individual Charges are the responsibility of the Attendee occupying the room. At the request of the AOC, the Contractor shall block additional sleeping rooms for Attendees at the sleeping room rate specified above in this exhibit, provided that the additional sleeping rooms are available for rental during the Dates of the Program, at the time of the request. The Contractor shall provide the AOC with a credit to the Master Account equal to the value of one (1) double occupancy sleeping room for each forty (40) paid room nights during the Program:

Appears in 1 contract

Sources: Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twenty-four (@24) hours in advance of the @3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOCJudicial Council’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOCJudicial Council’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program CoordinatorMeeting Planner. The AOC Judicial Council shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable.. sample G. The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program CoordinatorMeeting Planner, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or and/or a friend of the unexpected change in accommodations... H. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. Attendees, but not the AOCJudicial Council, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-check- out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOCJudicial Council’s Master Account. J. The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s set forth herein.

Appears in 1 contract

Sources: Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twenty-four (@24) hours in advance of the @3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOC’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOC’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program CoordinatorPlanner. The AOC shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program CoordinatorPlanner, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between transportation,between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or a friend of the unexpected change in accommodations.. H. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. Attendees, but not the AOC, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOC’s Master Account. J. The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s set forth herein.

Appears in 1 contract

Sources: Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. . When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. . When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twenty-four (@24) hours in advance of the @3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. . The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOC’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOC’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. . The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. . Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program CoordinatorPlanner. The AOC shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. . The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program CoordinatorPlanner, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or a friend of the unexpected change in accommodations.. H. .. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. . Attendees, but not the AOC, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOC’s Master Account. J. . The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s set forth herein. The Contractor shall block sleeping rooms as set forth in Table 1, below. Dates Single/DoubleOccupancy[Insert appropriate term] Total by Date March 26, 2012 50 50 March 27, 2012 50 50 March 28, 2012 2 2 Total Rooms to be Blocked: 102 102 @The Contractor will provide the AOC with a current Delegate List/Report, after the Cut Off Date and before Date 1 of the Program, as identified in Exhibit B. The AOC will not provide to the Contractor in writing an approved Master Account Approval List. The Contractor shall not bill the AOC for Attendee reservations not included on the Master Account Approval List. Unless expressly set forth otherwise, any Individual Charges are the responsibility of the Attendee occupying the room. @At the request of the AOC, the Contractor shall block additional sleeping rooms for Attendees at the sleeping room rate@s specified above in this exhibit, provided that the additional sleeping rooms are available for rental during the Dates of the Program, at the time of the request.

Appears in 1 contract

Sources: Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twentytwenty-four (@2424) hours in advance of the @3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public.Reservation D. The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOC’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOC’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program CoordinatorMeeting Planner. The AOC shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program CoordinatorMeeting Planner, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between ,between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or and/or a friend of the unexpected change in accommodations... H. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. Attendees, but not the AOC, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOC’s Master Account. J. The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s rate set forth herein.

Appears in 1 contract

Sources: Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. . When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. . When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twentytwenty-four (@2424) hours in advance of the @3:00 3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. . The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the JBE/AOC’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the JBE/AOC’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. . The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. . Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program CoordinatorMeeting Planner. The JBE/AOC shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. . The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program CoordinatorMeeting Planner, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between transportation, between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or a friend of the unexpected change in accommodations.. H. .. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. . Attendees, but not the JBE/AOC, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the JBE/AOC’s Master Account. J. . The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s rate set forth herein.

Appears in 1 contract

Sources: Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill ▇▇▇▇ the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twenty-four (@24) hours in advance of the @3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOCJudicial Council’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOCJudicial Council’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program CoordinatorMeeting Planner. The AOC Judicial Council shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program CoordinatorMeeting Planner, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between transportation, between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or and/or a friend of the unexpected change in accommodations... H. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. Attendees, but not the AOCJudicial Council, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-check- out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOCJudicial Council’s Master Account. J. The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s set forth herein.

Appears in 1 contract

Sources: Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. . When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. . When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twenty-four (@24) hours in advance of the @3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. . The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOCJudicial Council’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOCJudicial Council’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. . The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. . Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program CoordinatorMeeting Planner. The AOC Judicial Council shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. . The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program CoordinatorMeeting Planner, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between transportation, between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or and/or a friend of the unexpected change in accommodations.. H. . Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. . Attendees, but not the AOCJudicial Council, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOCJudicial Council’s Master Account. J. . The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s rate set forth herein. The Contractor shall block sleeping rooms as set forth in Table 1, below. Dates Single/Double Occupancy[Insert appropriate term] Total by Date Date 1 65 65 Date 2 65 65 Date 3 65 65 Date 4 65 65 Date 5 65 65 Date 6 Check Out Check Out Total Rooms to be Blocked: 325 325 The Contractor will provide the Judicial Council with a current Delegate List/Report, after the Cut Off Date and before Date 1 of the Program, as identified in Exhibit B. The Judicial Council will then provide to the Contractor in writing an approved Master Account Approval List. The Contractor shall not bill the Judicial Council for Attendee reservations not included on the Master Account Approval List. Unless expressly set forth otherwise, any Individual Charges are the responsibility of the Attendee occupying the room. At the request of the Judicial Council, the Contractor shall block additional sleeping rooms for Attendees at the sleeping room rate specified above in this exhibit, provided that the additional sleeping rooms are available for rental during the Dates of the Program, at the time of the request. The Contractor shall provide the Judicial Council with a credit to the Master Account equal to the value of one (1) double occupancy sleeping room for each @fifty (@50) paid room nights during the Program. If, during the Program Dates, an Attendee tests positive for, or contracts COVID-19 or any other disease that requires that the Attendee quarantine at the hotel, Contractor shall, at Attendee’s option and based on hotel room availability, extend the stay of the Attendee by up to five additional days at the room rate listed in Table 1.

Appears in 1 contract

Sources: Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. . When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. . When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twentytwenty-four (@2424) hours in advance of the @3:00 3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. . The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOC’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Cut- off Date, to help assure the AOC’s room block is filled. However, after the Cut Off Cut-off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. . The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. . Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program CoordinatorMeeting Planner. The AOC shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. . The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program CoordinatorMeeting Planner, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between transportation, between the Property and the Program, for as long as the Attendee is housed in alternate accommodationsccommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or a friend of the unexpected change in accommodations.. H. . Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. . Attendees, but not the AOC, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOC’s Master Account. J. . The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s rate set forth herein.

Appears in 1 contract

Sources: Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twenty-four (@24) hours in advance of the @3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOCJudicial Council’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOCJudicial Council’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program CoordinatorPlanner. The AOC Judicial Council shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program CoordinatorPlanner, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or and/or a friend of the unexpected change in accommodations... H. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. Attendees, but not the AOCJudicial Council, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-check- out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOCJudicial Council’s Master Account. J. The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s set forth herein.

Appears in 1 contract

Sources: Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twenty-four (@24) hours in advance of the @3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOCJudicial Council’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOCJudicial Council’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program CoordinatorMeeting Planner. The AOC Judicial Council shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program CoordinatorMeeting Planner, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or and/or a friend of the unexpected change in accommodations... H. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. Attendees, but not the AOCJudicial Council, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-check- out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOCJudicial Council’s Master Account. J. The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s rates set forth herein.

Appears in 1 contract

Sources: Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twentytwenty-four (@2424) hours in advance of the @3:00 3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the JBE/AOC’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the JBE/AOC’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program CoordinatorMeeting Planner. The JBE/AOC shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program CoordinatorMeeting Planner, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between transportation, between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or a friend of the unexpected change in accommodations.. H. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. Attendees, but not the JBE/AOC, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the JBE/AOC’s Master Account. J. The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s rate set forth herein.

Appears in 1 contract

Sources: Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twenty-four (@24) hours in advance of the @3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOC’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOC’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program CoordinatorPlanner. The AOC shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program CoordinatorPlanner, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or a friend of the unexpected change in accommodations.. H. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. Attendees, but not the AOC, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOC’s Master Account. J. The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s set forth herein.

Appears in 1 contract

Sources: Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twenty-four (@24) hours in advance of the @3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public.. Judicial Council of California, Administrative Office of the Courts Standard Agreement No. @Agreement Number with @Contractor Name D. The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOC’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOC’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program Coordinator. The AOC shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program Coordinator, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or a friend of the unexpected change in accommodations.. H. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. Attendees, but not the AOC, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOC’s Master Account. J. The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s set forth herein.two

Appears in 1 contract

Sources: Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. . When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill ▇▇▇▇ the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. . [at prompts, modify as appropriate:-revised 9/7/06] When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twentytwenty-four (@2424) hours in advance of the @3:00 3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. . The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOC’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOC’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. . The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. . [at prompts, modify as appropriate:-revised 9/21/06] Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Meeting Planner @Program Coordinator. The AOC shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. . [at prompts, modify as appropriate:-revised 9/21/06] The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program CoordinatorMeeting Planner, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between transportation,between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or a friend of the unexpected change in accommodations.. H. .. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. . [revised the following paragraph 9/7/06:] Attendees, but not the AOC, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOC’s Master Account. J. . [at prompt, modify as appropriate:] The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s rate set forth herein. The Contractor shall block sleeping rooms as set forth in Table 1, below. [Modify Table 1 as necessary – information provided below for illustrative purposes only:] Dates Single/Double Occupancy[Insert appropriate term] Total by Date Day 1 70 70 Day 2 80 80 Day 3 80 80 Day 4 2 2 Total Rooms to be Blocked: 232 232 [Include optional paragraph, if there will be a Master Account Approval List and Delegate List/Report, includes a number of prompts at which modification is required:- revised 10/1/02 and 3/28/06] The Contractor will provide the AOC with a current Delegate List/Report, after the Cut Off Date and before Date 1 of the Program, as identified in Exhibit B. The AOC will then provide to the Contractor in writing an approved Master Account Approval List. The Contractor shall not ▇▇▇▇ the AOC for Attendee reservations not included on the Master Account Approval List. Unless expressly set forth otherwise, any Individual Charges are the responsibility of the Attendee occupying the room. [Optional paragraph – includes a prompt at which modification is required :- revised 9/7/06] At the request of the AOC, the Contractor shall block additional sleeping rooms for Attendees at the sleeping room rate specified above in this exhibit, provided that the additional sleeping rooms are available for rental during the Dates of the Program, at the time of the request. [For credit discount, use the following option, customizing the amount, as necessary - revised 10/14/09:] The Contractor shall provide the AOC with a credit to the Master Account equal to the value of one (1) double occupancy sleeping room for each @fifty (@50) paid room nights during the Program: [ revised 9/21/2006:] The Contractor shall provide departing Attendees a secured area for storing belongings.

Appears in 1 contract

Sources: Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. . When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. . [at prompts, modify as appropriate:-revised 9/7/06] When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twenty-four (@24) hours in advance of the @3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. . The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOC’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOC’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. . The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. . [at prompts, modify as appropriate:-revised 9/21/06] Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program CoordinatorMeeting Planner. The AOC shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. . [at prompts, modify as appropriate:-revised 9/21/06] The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program CoordinatorMeeting Planner, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between transportation,between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or a friend of the unexpected change in accommodations.. H. .. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. . [revised the following paragraph 9/7/06:] Attendees, but not the AOC, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOC’s Master Account. J. . [at prompt, modify as appropriate:] The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s rate set forth herein. The Contractor shall block sleeping rooms as set forth in Table 1, below. [Modify Table 1 as necessary – information provided below for illustrative purposes only:] Dates Single/Double Occupancy[Insert appropriate term] Total by Date February 1, 2012 15 15 February 2, 2012 95 95 Total Rooms to be Blocked: 110 110 [Include optional paragraph, if there will be a Master Account Approval List and Delegate List/Report, includes a number of prompts at which modification is required:- revised 10/1/02 and 3/28/06] The Contractor will provide the AOC with a current Delegate List/Report, after the Cut Off Date and before Date 1 of the Program, as identified in Exhibit B. The AOC will then provide to the Contractor in writing an approved Master Account Approval List. The Contractor shall not bill the AOC for Attendee reservations not included on the Master Account Approval List. Unless expressly set forth otherwise, any Individual Charges are the responsibility of the Attendee occupying the room. [Optional paragraph – includes a prompt at which modification is required :- revised 9/7/06] At the request of the AOC, the Contractor shall block additional sleeping rooms for Attendees at the sleeping room rate specified above in this exhibit, provided that the additional sleeping rooms are available for rental during the Dates of the Program, at the time of the request. [For credit discount, use the following option, customizing the amount, as necessary - revised 10/14/09:] @The Contractor shall provide the AOC with a credit to the Master Account equal to the value of one (1) double occupancy sleeping room for each @forty (@40) paid room nights during the Program: [ revised 9/21/2006:] The Contractor shall provide departing Attendees a secured area for storing belongings.

Appears in 1 contract

Sources: Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twenty-four (@24) hours in advance of the @3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOCJudicial Council’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOCJudicial Council’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program Coordinator. The AOC Judicial Council shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program Coordinator, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between @, between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or and/or a friend of the unexpected change in accommodations... H. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. Attendees, but not the AOCJudicial Council, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-check- out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOCJudicial Council’s Master Account. J. The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s set forth herein.. Dates‌ Single/Double Occupancy Total by Date @Date1June 5, 2016 @X165 @X1+Y1+Z1 65 @Date2June 6, 2016 @X265 @X2+Y2+Z2 65 @Date@June 9, 2016 @X@40 @X@+Y@+ Z@40 @Date@June 10, 2016 @X@Check Out @X@+Y@+ Z@Check Out Total Rooms to be Blocked: @X250 @X+Y+Z250

Appears in 1 contract

Sources: Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twenty-four (@24) hours in advance of the @3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOCJudicial Council’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOCJudicial Council’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program CoordinatorMeeting Planner. The AOC Judicial Council shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program CoordinatorMeeting Planner, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between transportation,between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or and/or a friend of the unexpected change in accommodations... H. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. Attendees, but not the AOCJudicial Council, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-check- out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOCJudicial Council’s Master Account. J. The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s rate set forth herein.

Appears in 1 contract

Sources: Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twenty-four (@24) hours in advance of the @3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOCJudicial Council’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOCJudicial Council’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program CoordinatorMeeting Planner. The AOC Judicial Council shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program CoordinatorMeeting Planner, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between transportation, between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or and/or a friend of the unexpected change in accommodations... H. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. Attendees, but not the AOCJudicial Council, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-check- out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOCJudicial Council’s Master Account. J. The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s rates set forth herein.

Appears in 1 contract

Sources: Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill ▇▇▇▇ the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twenty-four (@24) hours in advance of the @3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOC’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOC’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program CoordinatorMeeting Planner. The AOC shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program CoordinatorMeeting Planner, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between ,between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or a friend of the unexpected change in accommodations.. H. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. Attendees, but not the AOC, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOC’s Master Account. J. The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s rate set forth herein.

Appears in 1 contract

Sources: Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. . When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. . [at prompts, modify as appropriate:-revised 9/7/06] When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twentytwenty-four (@2424) hours in advance of the @3:00 3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. . The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOCJudicial Council’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOCJudicial Council’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. . The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. . [at prompts, modify as appropriate:-revised 9/21/06] Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program CoordinatorMeeting Planner. The AOC Judicial Council shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. . [at prompts, modify as appropriate:-revised 9/21/06] The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program CoordinatorMeeting Planner, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between transportation,between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or and/or a friend of the unexpected change in accommodations.. H. . Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. . [revised the following paragraph 9/7/06:] Attendees, but not the AOCJudicial Council, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOCJudicial Council’s Master Account. J. . [at prompt, modify as appropriate:] The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s rate set forth herein. The Contractor shall block sleeping rooms as set forth in Table 1, below. [Modify Table 1 as necessary – information provided below for illustrative purposes only:] Dates Single Occupancy[Insert appropriate term] Total by Date Date 1 95 95 Date 2 94 94 Date 3 48 48 Date 4 77 77 Date 5 77 77 Date 6 Check Out Check Out Total Rooms to be Blocked: 391 391 [Include optional paragraph, if there will be a Master Account Approval List and Delegate List/Report, includes a number of prompts at which modification is required:- revised 10/1/02 and 3/28/06] The Contractor will provide the Judicial Council with a current Delegate List/Report, after the Cut Off Date and before Date 1 of the Program, as identified in Exhibit B. The Judicial Council will then provide to the Contractor in writing an approved Master Account Approval List. The Contractor shall not bill the Judicial Council for Attendee reservations not included on the Master Account Approval List. Unless expressly set forth otherwise, any Individual Charges are the responsibility of the Attendee occupying the room. [Optional paragraph – includes a prompt at which modification is required :- revised 9/7/06] At the request of the Judicial Council, the Contractor shall block additional sleeping rooms for Attendees at the sleeping room rate specified above in this exhibit, provided that the additional sleeping rooms are available for rental during the Dates of the Program, at the time of the request. [For credit discount, use the following option, customizing the amount, as necessary - revised 10/14/09:] The Contractor shall provide the Judicial Council with a credit to the Master Account equal to the value of one (1) double occupancy sleeping room for each fifty (50) paid room nights during the Program: [ revised 9/21/2006:] The Contractor shall provide departing Attendees a secured area for storing belongings.

Appears in 1 contract

Sources: Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill ▇▇▇▇ the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twenty-four (@24) hours in advance of the @3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOCJudicial Council’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOCJudicial Council’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program CoordinatorMeeting Planner. The AOC Judicial Council shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program CoordinatorMeeting Planner, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between ,between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or and/or a friend of the unexpected change in accommodations... H. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. Attendees, but not the AOCJudicial Council, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-check- out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOCJudicial Council’s Master Account. J. The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s rates set forth herein.

Appears in 1 contract

Sources: Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. . When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. . When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twentytwenty-four (@2424) hours in advance of the @3:00 p.m. 3:00 P.M. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. . The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOC’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Cut-off Date, to help assure the AOC’s room block is filled. However, after the Cut Off Cut-off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. . The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. . Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program CoordinatorMeeting Planner. The AOC shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. . The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Meeting Planner @Program Coordinator, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between transportation, between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or and/or a friend of the unexpected change in accommodations.. H. . Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. . Attendees, but not the AOC, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOC’s Master Account. J. . The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s rate set forth herein.

Appears in 1 contract

Sources: Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twenty-four (@24) hours in advance of the @3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOCJudicial Council’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOCJudicial Council’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program CoordinatorMeeting Planner. The AOC Judicial Council shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program CoordinatorMeeting Planner, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between ,between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or and/or a friend of the unexpected change in accommodations... H. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. Attendees, but not the AOCJudicial Council, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-check- out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOCJudicial Council’s Master Account. J. The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s set forth herein.

Appears in 1 contract

Sources: Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twenty-four (@24) hours in advance of the @3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOC’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOC’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program CoordinatorMeeting Planner. The AOC shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program CoordinatorMeeting Planner, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between transportation,between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or a friend of the unexpected change in accommodations.. H. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. Attendees, but not the AOC, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOC’s Master Account. J. The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s set forth herein.

Appears in 1 contract

Sources: Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twenty-four (@24) hours in advance of the @3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOC’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOC’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program CoordinatorMeeting Planner. The AOC shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program CoordinatorMeeting Planner, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between transportation,between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or a friend of the unexpected change in accommodations.. H. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. Attendees, but not the AOC, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOC’s Master Account. J. The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s rate set forth herein.

Appears in 1 contract

Sources: Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill ▇▇▇▇ the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twenty-four (@24) hours in advance of the @3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOC’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOC’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program CoordinatorPlanner. The AOC shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program CoordinatorPlanner, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or and/or a friend of the unexpected change in accommodations... H. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. Attendees, but not the AOC, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOC’s Master Account. J. The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s set forth herein.

Appears in 1 contract

Sources: Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. . When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. . When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twentytwenty-four (@2424) hours in advance of the @3:00 the3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. . The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOC’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOC’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. . The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. . Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program Coordinator. The AOC shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. . The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program Coordinator, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or a friend of the unexpected change in accommodations.. H. .. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. . Attendees, but not the AOC, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOC’s Master Account. J. . The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s set forth herein. The Contractor shall block sleeping rooms as set forth in Table 1, below. Dates Single/DoubleOccupancy[Insert appropriate term] Total by Date Tuesday, March 27th or Wednesday, April 4th 7 7 Wednesday, March 28th or Thursday, April 5th 195 195 Thursday, March 29th or Friday, April 6th 3 3 Total Rooms to be Blocked: 205 205 @The Contractor will provide the AOC with a current Delegate List/Report, after the Cut Off Date and before Date 1 of the Program, as identified in Exhibit B. The AOC @may then @will then @will not provide to the Contractor in writing an approved Master Account Approval List. The Contractor shall not bill the AOC for Attendee reservations not included on the Master Account Approval List. Unless expressly set forth otherwise, any Individual Charges are the responsibility of the Attendee occupying the room. @At the request of the AOC, the Contractor shall block additional sleeping rooms for Attendees at the sleeping room rate@s specified above in this exhibit, provided that the additional sleeping rooms are available for rental during the Dates of the Program, at the time of the request. @The Contractor shall provide the AOC with a credit to the Master Account equal to the value of one (1) double occupancy sleeping room for each @fifty (@50) paid room nights during the Program: The Contractor shall provide departing Attendees a secured area for storing belongings.

Appears in 1 contract

Sources: Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twenty-four (@24) hours in advance of the @3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOCJudicial Council’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOCJudicial Council’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program CoordinatorMeeting Planner. The AOC Judicial Council shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program CoordinatorMeeting Planner, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between ,between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or and/or a friend of the unexpected change in accommodations... H. Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. Attendees, but not the AOCJudicial Council, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-check- out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOCJudicial Council’s Master Account. J. The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s rates set forth herein.

Appears in 1 contract

Sources: Hotel and Conference Services Agreement

Reservation and Cancellation Procedure. A. Unless otherwise set forth, Attendees will make their own reservations for sleeping rooms. B. . When an Attendee guarantees a sleeping room reservation by credit card, the Contractor shall not bill the Attendee’s card until after check-out, except in the event of cancellation or no-show, as further addressed below. C. . [at prompts, modify as appropriate:-revised 9/7/06] When an Attendee makes a deposit on a sleeping room reservation, the Contractor shall (i) make a full refund of the deposit to that Attendee, if the Attendee cancels the reservation at least @twenty-four (@24) hours in advance of the @3:00 p.m. check-in time for the date the Attendee was scheduled to arrive (“Reservation Period”); (ii) charge the Attendee a Cancellation Fee in the amount of the deposit, if the Attendee cancels the reservation after the Reservation Period; or (iii) charge the Attendee a Cancellation Fee in the amount of the deposit , if the Attendee is a “no show” after scheduled check-in and the Contractor is unable to sell the reserved room to the general public. D. . The Contractor shall return all sleeping room reservations that are cancelled by Attendees to the AOC’s room block, such that they are available for reservation by other Attendees. The Contractor shall make every reasonable effort to fill the room with another Attendee who is requesting reservations, including those placed on a waiting list, even after the Cut Off Date, to help assure the AOC’s room block is filled. However, after the Cut Off Date, the Contractor may sell the rooms to the general public if there are no names on the waiting list. E. . The Contractor shall allow another Attendee to occupy a sleeping room reserved by an Attendee who made the original reservation and who thereafter wishes to cancel the reservation, if the Attendee canceling the reservation does so prior to the check-in deadline and notifies the Contractor of the replacement Attendee at that time. The Contractor shall not charge a Cancellation Fee so long as the name of the replacement Attendee is supplied at the time of cancellation. F. . [at prompts, modify as appropriate:-revised 9/21/06] Upon request, the Contractor shall provide a Pick Up Report and a City Ledger Report to the @Meeting Planner @Program Coordinator. The AOC shall not be obligated to fill the Program’s room block if the City Ledger Report indicates the sleeping rooms blocked for the Program are unavailable. G. . [at prompts, modify as appropriate:-revised 9/21/06] The Contractor shall make every effort to ensure that no Attendee is Walked. Should this occur, the Contractor shall assume financial responsibility for securing the alternate accommodations of the Attendee at the nearest available lodging facility of equal or better quality to the Property, as approved by the @Meeting Planner @Program Coordinator, including any increase in the alternate accommodations’ sleeping room rate over the applicable sleeping room rate for this Program, as set forth in this exhibit, plus any/all daily transportation @,between the Property and the Program, for as long as the Attendee is housed in alternate accommodations. The Contractor shall also assume financial responsibility for the cost necessary for the Walked Attendee to make up to two (2) telephone calls in order to advise work, family, and/ or and/or a friend of the unexpected change in accommodations.. H. . Attendees will be given first priority in room assignments as they become available from housekeeping. If there is a delay in assigning rooms to Attendees, the Contractor shall offer the Attendees luggage storage at no cost. I. . [revised the following paragraph 9/7/06:] Attendees, but not the AOC, may be subject to an early check-out penalty as Cancellation Fee, if the actual check-out occurs earlier than the check-out date confirmed upon check-in. The Contractor shall notify Attendees of the rate for this potential Cancellation Fee charge when Attendees make room reservations. Early check-out Cancellation Fee penalties shall be charged to Attendees as Individual Charges and not to the AOC’s Master Account. J. . [at prompt, modify as appropriate:] The Contractor shall guarantee that all local and toll free call center reservation agents are aware of the room block and rate@s set forth herein. The Contractor shall block sleeping rooms as set forth in Table 1, below. [Modify Table 1 as necessary – information provided below for illustrative purposes only:] Dates Single Occupancy[Insert appropriate term] Double Occupancy[Insert appropriate term] Suite [Insert appropriate term] Total by Date @Date1 @X1 @Y1 @Z1 @X1+Y1+Z1 @Date2 @X2 @Y2 @Z2 @X2+Y2+Z2 @Date@ @X@ @Y@ @Z@ @X@+Y@+Z@ @Date@ @X@ @Y@ @Z@ @X@+Y@+Z@ Total Rooms to be Blocked: @X @Y @Z @X+Y+Z [Include optional paragraph, if there will be a Master Account Approval List and Delegate List/Report, includes a number of prompts at which modification is required:- revised 10/1/02 and 3/28/06] @The Contractor will provide the AOC with a current Delegate List/Report, after the Cut Off Date and before Date 1 of the Program, as identified in Exhibit B. The AOC @may then @will then @will not provide to the Contractor in writing an approved Master Account Approval List. The Contractor shall not bill the AOC for Attendee reservations not included on the Master Account Approval List. Unless expressly set forth otherwise, any Individual Charges are the responsibility of the Attendee occupying the room. [Optional paragraph – includes a prompt at which modification is required :- revised 9/7/06] @At the request of the AOC, the Contractor shall block additional sleeping rooms for Attendees at the sleeping room rate@s specified above in this exhibit, provided that the additional sleeping rooms are available for rental during the Dates of the Program, at the time of the request. [For credit discount, use the following option, customizing the amount, as necessary - revised 10/14/09:] @The Contractor shall provide the AOC with a credit to the Master Account equal to the value of one (1) double occupancy sleeping room for each @fifty (@50) paid room nights during the Program: [ revised 9/21/2006:] The Contractor shall provide departing Attendees a secured area for storing belongings.

Appears in 1 contract

Sources: Hotel and Conference Services Agreement