Common use of Resolution of Faults Clause in Contracts

Resolution of Faults. (a) The LFC will use its best endeavours to diagnose and resolve each Fault promptly, and in any event will diagnose and resolve each Fault in accordance with the applicable Core Service Levels set out in the Service Level Terms for the applicable Wholesale Service. (b) The Service Provider will give the LFC and its representatives such access to a Service Provider Premises as the LFC considers reasonably necessary to diagnose and resolve a Fault, and will use all reasonable endeavours to procure that Resellers, Exempted End Users and other persons controlling NBAPs (where LFC (Service Provider) Equipment is installed) or applicable Third Party Premises do the same (which may require the LFC entering the relevant Reseller Premises, End User Premises of Exempted End Users, NBAPs or Third Party Premises as a contractor to the Service Provider).

Appears in 8 contracts

Sources: Ufb Services Agreement, Services Agreement, Ultrafast Fibre Services Agreement

Resolution of Faults. (a) The LFC will use its best endeavours to diagnose and resolve each Fault promptly, and in any event will diagnose and resolve each Fault in accordance with the applicable Core Service Levels set out in the Service Level Terms for the applicable Wholesale Service. (b) The Service Provider will give the LFC and its representatives such access to a Service Provider Premises as the LFC considers reasonably necessary to diagnose and resolve a Fault, and will use all reasonable endeavours to procure that Resellers, Exempted End Users and other persons controlling NBAPs (where LFC (Service Provider) Equipment is installed) or applicable Third Party Premises do the same (which may require the LFC entering the relevant Reseller Premises, End User Premises of Exempted End Users, NBAPs or Third Party Premises as a contractor to the Service Provider).

Appears in 5 contracts

Sources: Chorus Ufb Services Agreement, Ufb Services Agreement, Ufb Services Agreement

Resolution of Faults. (a) The LFC will use its best endeavours to diagnose and resolve each Fault promptly, and in any event will diagnose and resolve each Fault in accordance with the applicable Core Service Levels set out in the Service Level Terms for the applicable Wholesale Service. (b) The Service Provider will give the LFC and its representatives such access to a Service Provider Premises as the LFC considers reasonably necessary to diagnose and resolve a Fault, and will use all reasonable endeavours to procure that ResellersthatResellers, Exempted End Users and other persons controlling NBAPs (where LFC (Service Provider) Equipment is installed) or applicable Third Party Premises do the same (which may require the LFC entering the relevant Reseller Premises, End User Premises of Exempted End Users, NBAPs or Third Party Premises as a contractor to the Service Provider).

Appears in 1 contract

Sources: Enable Networks Services Agreement