Common use of RESOLUTION TIMES Clause in Contracts

RESOLUTION TIMES. The supplier will always endeavor to resolve all issues as timely as possible. Supplier understands the Online application is key to the Client’s business operations and that any downtime can cost money. However, the Supplier is unable to provide guaranteed resolution times for any error or issue because the nature of problems can vary enormously with the Online application and hosting environment.

RESOLUTION TIMES. The supplier will always endeavor endeavour to resolve all issues as timely as possible. Supplier understands the Online application is key to the Client’s business operations and that any downtime can cost money. However, the Supplier is unable to provide guaranteed resolution times for any error or issue because the nature of problems can vary enormously with the Online application and hosting environment.