Resolving Complaints. If the User is the subject of a complaint submitted by a third party to Ryerson concerning misuse of the Shield or raising concerns as to the User’s adherence to The Standards, or any other concerns relating to The User’s compliance under the Program, The User shall cooperate with Ryerson in resolving the complaint according to the complaint processes detailed in Schedule D.
Appears in 2 contracts
Sources: Privacy by Design Certification Program Use and License Agreement, Privacy by Design Certification Program Use and License Agreement