Resolving Disagreements. Any concerns or complaints about the level or quality of service should firstly be made to the SLS Lead Adviser providing the service. Customers who consider they have not received an adequate response from the member of staff should write to the School Library Service Manager: ▇▇▇▇▇ ▇▇▇▇▇▇, Hampshire School Library Service HQ, Fareham Library, ▇▇▇▇▇▇ Road, Fareham, PO16 7EN If there are still matters to be addressed, a formal written complaint should be made to: ▇▇▇▇▇▇ ▇▇▇▇▇▇▇-▇▇▇▇▇ Head of the Library Service Hampshire County Council Castle Hill Winchester Hampshire SO23 8UL If mutual confidence in the continuation of this service level agreement cannot be restored, it may be terminated by either party by giving six months’ notice in writing to the School Library Service Manager.
Appears in 2 contracts
Resolving Disagreements. Any concerns or complaints about the level or quality of service should firstly be made to the SLS Lead Adviser providing the service. Customers who consider they have not received an adequate response from the member of staff should write to the School Library Service Manager: . ▇▇▇▇▇ ▇▇▇▇▇▇, ▇ Hampshire School Library Service HQ, Fareham Library, ▇▇▇▇▇▇ Road▇▇▇▇, Fareham▇▇▇▇▇▇▇, PO16 7EN ▇▇▇▇ ▇▇▇ If there are still matters to be addressed, a formal written complaint should be made to: ▇▇▇▇▇▇ ▇▇▇▇▇▇▇-▇▇▇▇▇ Head of the Library Service Hampshire County Council Castle Hill Winchester Hampshire SO23 8UL If mutual confidence in the continuation of this service level agreement cannot be restored, it may be terminated by either party by giving six months’ notice in writing to the School Library Service Manager.
Appears in 2 contracts
Resolving Disagreements. Any concerns or complaints about the level or quality of service should firstly be made to the SLS Lead Adviser providing the service. Customers who consider they have not received an adequate response from the member of staff should write to the School Library Service Manager: . ▇▇▇▇▇ ▇▇▇▇▇▇, Hampshire School Library Service ▇ SLS HQ, Fareham Library, ▇▇▇▇▇▇ Road, Fareham, PO16 7EN If there are still matters to be addressed, a formal written complaint should be made to: ▇▇▇▇▇▇ ▇▇▇▇▇▇▇-▇▇▇▇▇ Head of the Library Service Hampshire County Council Castle Hill Winchester Hampshire SO23 8UL If mutual confidence in the continuation of this service level agreement cannot be restored, it may be terminated by either party by giving six months’ notice in writing to the School Library Service Manager.
Appears in 1 contract
Sources: Service Level Agreement