Common use of Resolving Grievances Clause in Contracts

Resolving Grievances. 14.1. Students are encouraged, wherever possible, to resolve grievances directly with the person(s) concerned. For example: if the issue concerns an academic matter, the complainant should talk to the teacher or trainer about their concerns. 14.2. If an attempt to resolve the issue is: (a) unsuccessful; (b) resolved by is unsatisfactory to the Student; or (c) the Student is not comfortable approaching the person to which the grievance is with; (d) the Student may discuss the issue with the following (depending on the nature of the complaint): (e) Student Services Officer; or (f) relevant Academic Coordinator. 14.3. Students may be accompanied by a support person during this process.

Resolving Grievances. 14.115.1. Students are encouraged, wherever possible, to resolve grievances directly with the person(s) concerned. For example: if the issue concerns an academic matter, the complainant should talk to the teacher or trainer about their concerns. 14.215.2. If an attempt to resolve the issue is: (a) unsuccessful; (b) resolved by is unsatisfactory to the Student; or (c) the Student is not comfortable approaching the person to which the grievance is with; (d) the Student may discuss the issue with the following (depending on the nature of the complaint): (e) Student Services Officer; or (f) relevant Academic Coordinator. 14.315.3. Students may be accompanied by a support person during this process.