Response Time Commitment. The Sites and the Software will be monitored and managed to ensure that on a monthly basis, the response time to users will not exceed a level to be agreed on by the Project Managers pursuant to the agreement to be made by them pursuant to paragraph 2.l(b) of Schedule A with respect to the scope and functionality of the production site.
Appears in 1 contract
Sources: Co Operation Agreement (Adb Systems International LTD)
Response Time Commitment. The Sites and the Software will be monitored and managed to ensure that on a monthly basis, the response time to users will not exceed a level to be agreed on by the Project Managers pursuant to the agreement to be made by them pursuant to paragraph 2.l(b2.1(b) of Schedule A with respect to the scope and functionality of the production site.
Appears in 1 contract
Sources: Supply, Services and License Agreement (Adb Systems International LTD)