Response Time Performance Expectations Sample Clauses

Response Time Performance Expectations. (A) City does not limit Franchisee’s flexibility in providing and improving EMS services. Performance that meets or exceeds the response time requirements specified herein is the result of Franchisee’s expertise and methods, and therefore is solely Franchisee’s responsibility. Successful performance of the services shall in part be based on Franchisee’s compliance with the response time requirements set forth herein. (B) Response times are a combination of dispatch, operations and field operations. Therefore, an error in one phase of operations (e.g., CAD dispatch, Deployment Plan, Ambulance maintenance) shall not be the basis for an exception to performance in another phase of operations (e.g., clinical performance or response time performance). (C) Appropriate response time performance is the result of a coordinated effort of total operations and, therefore, is solely the responsibility of Franchisee. An error or failure in one portion of Franchisee’s operation does not excuse performance in other areas of operation. (D) Superior response time performance early in a month is not justification to allow inferior response time performance late in the month. Therefore, Franchisee will use its best effort to minimize variations or fluctuations in response time performance according to time of day, day of the week, or week of the month. (E) Because Franchisee is a provider of Ambulance Services, patients and healthcare facilities rely on Franchisee to provide timely Inter-Facility Ambulance Transport Service and Non-Emergency Ambulance transportation. The downstream cost to these facilities of poor non- Emergency performance is enormous. Therefore, Franchisee will be required to meet or exceed response time criteria for non-Emergency Ambulance responses as well as emergencies. (F) Franchisee shall operate the Ambulance Services system so as to equalize response time performance throughout the various areas of the FSA.
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Related to Response Time Performance Expectations

  • Performance Expectations The Charter School’s performance in relation to the indicators, measures, metrics and targets set forth in the CPF shall provide the basis upon which the SCSC will decide whether to renew the Charter School’s Charter Contract at the end of the charter term. This section shall not preclude the SCSC from considering other relevant factors in making renewal decisions.

  • Service Level Expectations Without limiting any other requirements of the Agreement, the Service Provider shall meet or exceed the following standards, policies, and guidelines:

  • Annual Performance Evaluation On either a fiscal year or calendar year basis, (consistently applied from year to year), the Bank shall conduct an annual evaluation of Executive’s performance. The annual performance evaluation proceedings shall be included in the minutes of the Board meeting that next follows such annual performance review.

  • Quarterly Contractor Performance Reporting Customers shall complete a Contractor Performance Survey (Exhibit I) for each Contractor on a Quarterly basis. Customers will electronically submit the completed Contractor Performance Survey(s) to the Department Contract Manager no later than the due date indicated in Contract Exhibit D, Section 17, Additional Special Contract Conditions. The completed Contractor Performance Survey(s) will be used by the Department as a performance-reporting tool to measure the performance of Contractors. The Department reserves the right to modify the Contractor Performance Survey document and introduce additional performance-reporting tools as they are developed, including online tools (e.g. tools within MyFloridaMarketPlace or on the Department's website).

  • Work Performance ▇▇▇▇▇▇ agrees that all Services performed hereunder shall be performed on a best effort basis by employees, students, faculty, graduate assistants and staff having an appropriate experience and skill level and in compliance with the statement of work.