Response Times and Emergencies Sample Clauses

Response Times and Emergencies. The Concessionaire commits itself to a high standard of effective response. To indicate commitment, the Concessionaire shall establish 'Standards of Service' which shall define the Concessionaire‘s response to any emergency with the intention of minimizing the possible impact of an emergency or failure on the output of the Facilities. These standards shall be agreed with the Authority and would typically include: To any alarm or non‐ conformity during normal work time, or when the Facilities are being manned. Any threat to public or personal health. Immediate To attend to and assess the required action and the resources needed to effect remedial action. Effect first call repairs where possible Immediate If the problem requires further resources, to have remedial work on site rectifying the problem. 2 Hours To any alarm Or non‐ conformity occurring outside normal Operating hours or when Facilities are unmanned Any threat to public or personal health. Immediate To attend to and assess the required action and the resources needed to 1 Hours effect remedial action. Effect first call repairs where possible If the problem requires further resources, to have remedial work on site rectifying the problem 2 Hours A dedicated problem-solving team shall be appointed by the Concessionaire and this team shall have the responsibility of tracking problems through to a satisfactory outcome. Major events that threaten public, employee or process safety or security shall be managed directly by a Concessionaire‘s Representative, who shall have full authority to utilize whatever resources he considers fit to rectify any emergency situations. In performing these duties, this manager shall have full responsibility for ensuring proper and adequate communications with the Authority and other relevant bodies.
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Related to Response Times and Emergencies

  • Completion of Concrete Pours and Emergency Work (a) Except as provided in this sub-clause an Employee shall nor work or be required to work in the rain. (b) Employees shall not be required to start a concrete pour in Inclement Weather. (c) Where a concrete pour has been commenced prior to the commencement of a period of Inclement Weather Employees may be required to complete such concrete pour to a practical stage and for such work shall be paid at the rate of double time calculated to the next hour, and in the case of wet weather shall be provided with adequate wet weather gear. (d) If an Employee’s clothes become wet as a result of working in the rain during a concrete pour the Employee shall, unless the Employee has a change of dry working clothes available, be allowed to go home without loss of pay. (e) The provisions of clauses 32.7(c) and 32.7(d) hereof shall also apply in the case of emergency work where the Employees concerned and their delegates agree that the work is of an emergency nature and can start and/or proceed.

  • Unforeseen and Emergency Scheduled RDO work where Notice not Provided (a) If notice is not provided by the Employer in accordance with clause 38.8(c) and 38.8(d) then the affected Employees, in addition to accrued entitlements, will be paid as if they were undertaking Public Holiday Work in accordance with clause 39.9 of this Agreement.

  • Technical Objections to Grievances It is the intent of both parties to this agreement that no grievance shall be defeated merely because of a technical error other than time limitations in processing the grievance through the grievance procedure. To this end an arbitration board shall have the power to allow all necessary amendments to the grievance and the power to waive formal procedural irregularities in the processing of a grievance in order to determine the real matter in dispute and to render a decision according to equitable principles and the justice of the case.

  • Statement of Grievance The grievance shall contain a statement of: 1. Specific situation, act or acts complained of as violation of this Agreement, or written rules, regulations or policies; 2. The damage suffered by the employee; and 3. The relief sought.

  • ADB’s Review of Procurement Decisions 11. All contracts procured under international competitive bidding procedures and contracts for consulting services shall be subject to prior review by ADB, unless otherwise agreed between the Borrower and ADB and set forth in the Procurement Plan.