Responsibility for Transactions. You are responsible for ensuring that the Cardholder understands that you are responsible for the transaction, including goods or services that are the subject of the transaction, and for related customer service, dispute resolution, and performance of the terms and conditions of the transaction. You must prominently and unequivocally inform the Cardholder of your identity at all points of interaction so that the Cardholder readily can distinguish you from any other party (such as one of your suppliers). Depositing Transactions. You shall only complete sales transactions produced as the direct result of bona fide sales made by you to a bona fide Cardholder. You must not deposit a transaction until one of the following occurs: (i) the transaction is completed; (ii) the goods or services are shipped or provided, except if the Cardholder has agreed to a delayed delivery transaction, an advance deposit transaction, or a prepayment for custom merchandise; (iii) the purchased service is performed; or (iv) Cardholder consent is obtained for a recurring transaction. For a delayed delivery transaction, you must not deposit the transaction for the balance before delivery of the goods or services. Cardholder Identification. You may request but must not require a Cardholder to provide additional identification information as a condition of Card acceptance, unless such information is required to complete the transaction, such as for shipping purposes, or the Operating Regulations specifically permit or require such information to be collected. You may require the Cardholder’s ZIP or postal code to complete a MasterCard Cardholder-Activated Terminal transaction, or the Cardholders address and ZIP or postal code to complete a mail order, phone order, or e-commerce transaction. Cardholder and Transaction Information. You shall not sell, purchase, provide, exchange or in any manner disclose account or transaction data, or personal information of or about a Cardholder to any third party other than to your agents for the purpose of assisting you in your business, or to Provider, Member Bank, the applicable Association or pursuant to a government request. This prohibition applies to Card imprints, TIDs carbon copies, mailing lists, tapes, database files, and all other media created or obtained as a result of a transaction. Use of Association Marks. You are only permitted to use and display the trademarks of an Association (the “Marks”) in accordance with this MMA and the Operating Regulations. Each Association is the sole and exclusive owner of its Marks and Merchant shall not contest the ownership of the Marks for any reason. Any use of a ▇▇▇▇ by you in advertising, acceptance decals, or signs, must be in accordance with the Operating Regulations, including the applicable Association’s reproduction, usage, and artwork requirements, as may be in effect from time to time. Your use or display of any ▇▇▇▇ will terminate effective with the termination of this MMA, or upon notification by an Association to discontinue such use or display of its Marks. An Association may at any time, immediately and without advance notice, prohibit you from using any of its Marks for any reason. You may be required to supply Provider and/or Member Bank with samples of any materials or images bearing the Marks. You must indicate your acceptance of Visa, MasterCard, and any other applicable Card issuer, debit network and EBT network by making the applicable Marks clearly visible at the POI (e.g., the entrance, nearby window or door of your location, or on the first screen of an electronic POI). The Marks must not be displayed at any terminal that dispenses scrip. If applicable, Provider may require changes to your website or otherwise that it deems necessary or appropriate to ensure that you Surcharges. Unless specifically permitted to by the applicable Operating Regulations, you will not directly or indirectly require any Cardholder to pay a surcharge or any part of any Merchant discount or any contemporaneous finance charge in connection with a transaction. You may provide a discount to your customers for cash payments. You are permitted to charge a fee (such as a bona fide commission, postage, expedited service or convenience fees, and the like) if the fee is imposed on all like transactions regardless of the form of payment used, or as the Operating Regulations expressly permit. Return Policy. You will properly disclose to the Cardholder, at the time of the transaction, any limitation you have on accepting returned merchandise. You must ensure that your return and refund policies are clearly indicated to a Cardholder on the transaction receipt or on your website in accordance with the Operating Regulations.
Appears in 1 contract
Sources: Merchant Agreement
Responsibility for Transactions. You are responsible for ensuring that the Cardholder understands that you are responsible for the transaction, including goods or services that are the subject of the transaction, and for related customer service, dispute resolution, and performance of the terms and conditions of the transaction. You must prominently and unequivocally inform the Cardholder of your identity at all points of interaction so that the Cardholder readily can distinguish you from any other party (such as one of your suppliers). Depositing Transactions. You shall only complete sales transactions produced as the direct result of bona fide sales made by you to a bona fide Cardholder. You must not deposit a transaction until one of the following occurs: (i) the transaction is completed; (ii) the goods or services are shipped or provided, except if the Cardholder has agreed to a delayed delivery transaction, an advance deposit transaction, or a prepayment for custom merchandise; (iii) the purchased service is performed; or (iv) Cardholder consent is obtained for a recurring transaction. For a delayed delivery transaction, you must not deposit the transaction for the balance before delivery of the goods or services. Cardholder Identification. You may request but must not require a Cardholder to provide additional identification information as a condition of Card acceptance, unless such information is required to complete the transaction, such as for shipping purposes, or the Operating Regulations specifically permit or require such information to be collected. You may require the Cardholder’s ZIP or postal code to complete a MasterCard Cardholder-Activated Terminal transaction, or the Cardholders address and ZIP or postal code to complete a mail order, phone order, or e-commerce transaction. Cardholder and Transaction Information. You shall not sell, purchase, provide, exchange or in any manner disclose account or transaction data, or personal information of or about a Cardholder to any third party other than to your agents for the purpose of assisting you in your business, or to Provider, Member Bank, the applicable Association or pursuant to a government request. This prohibition applies to Card imprints, TIDs carbon copies, mailing lists, tapes, database files, and all other media created or obtained as a result of a transaction. Use of Association Marks. You are only permitted to use and display the trademarks of an Association (the “Marks”) in accordance with this MMA and the Operating Regulations. Each Association is the sole and exclusive owner of its Marks and Merchant shall not contest the ownership of the Marks for any reason. Any use of a ▇▇▇▇ by you in advertising, acceptance decals, or signs, must be in accordance with the Operating Regulations, including the applicable Association’s reproduction, usage, and artwork requirements, as may be in effect from time to time. Your use or display of any ▇▇▇▇ will terminate effective with the termination of this MMA, or upon notification by an Association to discontinue such use or display of its Marks. An Association may at any time, immediately and without advance notice, prohibit you from using any of its Marks for any reason. You may be required to supply Provider and/or Member Bank with samples of any materials or images bearing the Marks. You must indicate your acceptance of Visa, MasterCard, and any other applicable Card issuer, debit network and EBT network by making the applicable Marks clearly visible at the POI (e.g., the entrance, nearby window or door of your location, or on the first screen of an electronic POI). The Marks must not be displayed at any terminal that dispenses scrip. If applicable, Provider may require changes to your website or otherwise that it deems necessary or appropriate to ensure that you remain in compliance with the Operating Regulations governing the use of the Marks. Each Association Surcharges. Unless specifically permitted to by the applicable Operating Regulations, you will not directly or indirectly require any Cardholder to pay a surcharge or any part of any Merchant discount or any contemporaneous finance charge in connection with a transaction. You may provide a discount to your customers for cash payments. You are permitted to charge a fee (such as a bona fide commission, postage, expedited service or convenience fees, and the like) if the fee is imposed on all like transactions regardless of the form of payment used, or as the Operating Regulations expressly permit. Return Policy. You will properly disclose to the Cardholder, at the time of the transaction, any limitation you have on accepting returned merchandise. You must ensure that your return and refund policies are clearly indicated to a Cardholder on the transaction receipt or on your website in accordance with the Operating Regulations.
Appears in 1 contract
Sources: Merchant Agreement