Restoration of Service Time Sample Clauses

Restoration of Service Time. 1. When Authority reports an incident to Company, Company will assign to the incident one of the below Priority Levels as determined by Authority. 2. Authority shall provide Company with data dumps, as requested, and with sufficient support and test time on Authority computer system to duplicate the incident, to certify that the incident is within OBS, and to certify that the incident has been corrected. 3. Restoration of Service time based on Priority Level for the incident as set by Authority is outlined in the following incident and Prioritization Matrix and Response and Resolution Matrix: 1 – Major incidents/Organization wide/Business Critical/Financial/Multiple Lanes/Life Safety/Airport Customer Processing/ Airport Reputation/Security 2 – Multiple OBS Airport Customers or Authority end users including Authority Authorized Representatives 3 – Multiple Authority end users including Authority Authorized Representatives 4 – Authority end users including Authority Authorized Representatives and Request 1 – Work Blocked P1 – Major incident P1 – Major Incident P2 - High P3 - Medium
Restoration of Service Time. 1. Restoration of Service Time is the period of time beginning when the Company knew or should have known about a Service outage or degradation and ending with the response of the Company. 2. When Authority reports an Incident to Company, Company will assign to the Incident one of the below priority levels as determined by Authority. 3. Authority shall provide Company with data dumps, as requested, and with sufficient support and test time on Authority system to duplicate the Incident, certify that the Incident is within the system, and certify that the Incident has been corrected. 4. Restoration of Service Time based on priority level for the Incident as set by Authority is outlined in the following Incident and Prioritization Matrix and Response and Resolution Matrix: 1 – Major Incidents/Organization wide/Business Critical/Financial/Multiple Lanes/Life Safety/Airport Customer Processing/ Airport Reputation/Security 2 – Multiple Airport Customers or Authority end users including Authority Authorized Representatives 3 – Multiple Authority end users including Authority Authorized Representatives 4 – Authority end users including Authority Authorized Representatives and Request 1 – Work Blocked P1 – Major Incident P1 – Major Incident P2 - High P3 - Medium
Restoration of Service Time. 3.2.1 When the CITY reports an Incident to the SITA Service Desk, the SITA Service Desk will assign to it one of the following priority levels (Priority Level): 1 Critical Business Impact Total system failure, including interruption of business critical applications, affecting all CITY Users. An alternative or bypass is unavailable. A major application is experiencing a complete outage, severely affecting the Site.
Restoration of Service Time. The period between the time Authority notifies Company of an Error and the time when the Services are restored to the Licensed Program by Company.
Restoration of Service Time i. When Authority reports an Error to Company, Company will assign to the Error to one of the above Priority Levels as determined by Authority. ii. Authority shall provide Company with dumps, as requested, and with sufficient support and test time on Authority computer system to duplicate the Error, certify that the Error is with the Licensed Program, and certify that the Error has been corrected.
Restoration of Service Time i. Restoration of Service Time is the period of time beginning when the Company knew or should have known about a Service outage or degradation and ending with the response of the Company. ii. When Authority reports an Incident to Company, Company will assign to the Incident one of the below priority levels as determined by Authority. iii. Authority shall provide Company with data dumps, as requested, and with sufficient support and test time on Authority system to duplicate the Incident, certify that the Incident is within the system, and certify that the Incident has been corrected. iv. Restoration of Service Time based on priority level for the Incident as set by Authority is outlined in the following Incident and Prioritization Matrix and Response and Resolution Matrix: 1 – Work Blocked 1 – Major Incidents/Organizati on wide/Business Critical/Financial/Mu ltiple Lanes/Life Safety/Airport Customer Processing/ Airport Reputation/Security 2 – Multiple Airport Customers or Authority end users including Authority Authorized Representatives 3 – Multiple Authority end users including Authority Authorized Representativ es 4 – Authority end users including Authority Authorized Representatives and Request P1 – Major Incident P1 – Major Incident P2 - High P3 - Medium

Related to Restoration of Service Time

  • Cessation of Service The Option shall terminate (and cease to be outstanding) prior to the Expiration Date should any of the following provisions become applicable: (a) Should Optionee cease to remain in Service for any reason (other than death, Disability or Misconduct) while this Option is outstanding, then Optionee (or any person or persons to whom this Option is transferred pursuant to a permitted transfer under Section II(3)) shall have a period of three (3) months (commencing with the date of such cessation of Service) during which to exercise this Option, but in no event shall this Option be exercisable at any time after the Expiration Date. (b) Should Optionee die while this Option is outstanding, then the personal representative of Optionee’s estate or the person or persons to whom the Option is transferred pursuant to Optionee’s will or the laws of inheritance following Optionee’s death or to whom the Option is transferred during Optionee’s lifetime pursuant to a permitted transfer under Section II(3) shall have the right to exercise this Option. However, if Optionee dies while holding this Option and if Optionee has an effective beneficiary designation in effect for this Option at the time of his or her death, then the designated beneficiary or beneficiaries shall have the exclusive right to exercise this Option following Optionee’s death. Any such right to exercise this Option shall lapse, and this Option shall cease to be outstanding, upon the earlier of (i) the expiration of the twelve (12)-month period measured from the date of Optionee’s death or (ii) the Expiration Date. (c) Should Optionee cease Service by reason of Disability while this Option is outstanding, then Optionee (or any person or persons to whom this Option is transferred pursuant to a permitted transfer under Section II(3)) shall have a period of twelve (12) months (commencing with the date of such cessation of Service) during which to exercise this Option. In no event shall this Option be exercisable at any time after the Expiration Date. (d) During the limited period of post-Service exercisability, this Option may not be exercised in the aggregate for more than the number of Option Shares in which Optionee is, at the time of Optionee’s cessation of Service, vested pursuant to the Vesting Schedule or the special vesting acceleration provisions of Section II(4). Upon the expiration of such limited exercise period or (if earlier) upon the Expiration Date, this Option shall terminate and cease to be outstanding for any vested Option Shares for which the Option has not been exercised. To the extent Optionee is not vested in one or more Option Shares at the time of Optionee’s cessation of Service, this Option shall immediately terminate and cease to be outstanding with respect to such Option Shares. (e) Should Optionee’s Service be terminated for Misconduct or should Optionee otherwise engage in Misconduct while this Option is outstanding, then this Option shall terminate immediately and cease to remain outstanding and Optionee shall have no right to exercise vested or unvested Option Shares.

  • Termination of Service (S) ViaCord and the Account Owner(s) may terminate each Service as provided in the applicable Exhibit. Termination of one Service will not terminate another Service, except as provided for in the event of non-payment for a Service. This Agreement will terminate when all Service(s) are completed or otherwise terminated.

  • Termination of Services The Account Owner may act for all Clients to terminate enrollment in the DNA Guardian Program by executing ViaCord’s required documentation. However, once the Child reaches the age of majority, ▇▇▇▇▇▇▇ will follow the request of the Child.

  • Other Termination of Service If the Optionee's Service with the Participating Company Group terminates for any reason, except Disability or death, the Option, to the extent unexercised and exercisable by the Optionee on the date on which the Optionee's Service terminated, may be exercised by the Optionee within three (3) months after the date on which the Optionee's Service terminated, but in any event no later than the Option Expiration Date.

  • Interruption of Service If required by Good Utility Practice or Applicable Reliability Standards to do so, the NYISO or Connecting Transmission Owner may require Developer to interrupt or reduce production of electricity if such production of electricity could adversely affect the ability of NYISO and Connecting Transmission Owner to perform such activities as are necessary to safely and reliably operate and maintain the New York State Transmission System. The following provisions shall apply to any interruption or reduction permitted under this Article 9.6.2: 9.6.2.1 The interruption or reduction shall continue only for so long as reasonably necessary under Good Utility Practice; 9.6.2.2 Any such interruption or reduction shall be made on an equitable, non- discriminatory basis with respect to all generating facilities directly connected to the New York State Transmission System; 9.6.2.3 When the interruption or reduction must be made under circumstances which do not allow for advance notice, NYISO or Connecting Transmission Owner shall notify Developer by telephone as soon as practicable of the reasons for the curtailment, interruption, or reduction, and, if known, its expected duration. Telephone notification shall be followed by written notification as soon as practicable; 9.6.2.4 Except during the existence of an Emergency State, when the interruption or reduction can be scheduled without advance notice, NYISO or Connecting Transmission Owner shall notify Developer in advance regarding the timing of such scheduling and further notify Developer of the expected duration. NYISO or Connecting Transmission Owner shall coordinate with each other and the Developer using Good Utility Practice to schedule the interruption or reduction during periods of least impact to the Developer, the Connecting Transmission Owner and the New York State Transmission System; 9.6.2.5 The Parties shall cooperate and coordinate with each other to the extent necessary in order to restore the Large Generating Facility, Attachment Facilities, and the New York State Transmission System to their normal operating state, consistent with system conditions and Good Utility Practice.