Common use of RETURN OF DEFECTIVE GOODS Clause in Contracts

RETURN OF DEFECTIVE GOODS. In the event that ▇▇▇▇▇ believes a Product, part or component manufactured by FAMCO is defective in material or workmanship during the Warranty Period, Buyer shall promptly notify FAMCO in writing of the problem. Upon receipt of such written notice, FAMCO will issue Buyer a Returned Goods Authorization (“RGA”) number that must accompany the Product, part or component returned to FAMCO for warranty consideration. This RGA number is valid for thirty (30) days from the time of its receipt. Upon receipt of the defective Product, part or component, FAMCO will make an evaluation, or if necessary, forward a defective part to the original manufacturer for warranty consideration. Buyer shall then be notified of the manufacturer’s determination. If the part is found to be defective in material or workmanship, the obligations of FAMCO are strictly and exclusively limited to the repair or replacement, at the option of FAMCO, of the defective Product, part or component. FAMCO agrees to pay all shipping charges, at UPS ground rates, for delivery to Buyer of repaired or replacement parts provided the submitted parts have proved to be defective and covered by this Warranty. Where expedited delivery of repaired or replacement parts is requested by Buyer, such additional shipping charges shall be paid by ▇▇▇▇▇.

Appears in 2 contracts

Sources: Sales Contracts, Sales Contracts