Return of Product. 4.2.10.1 Any materials delivered in poor condition, in excess of the amount authorized, at the discretion of the Authorized User, will be returned to the Supplier at Supplier’s expense within 30 days. Credit for returned goods shall be made immediately upon Suppliers receipt of the returned goods. 4.2.10.2 Any product which has been returned for failure of performance, the Supplier will, at the Authorized Users discretion, refund all amounts paid to the Supplier for product or replace the product. 4.2.10.2.1 Within twenty (20) days of written notification by Authorized User, Supplier should make arrangements for return of the product. 4.2.10.2.2 Supplier should bear all shipping and insurance costs. 4.2.10.2.3 Supplier should be liable for damages to the product, unless caused by fault or negligence of the Authorized User that occur during the return process. 4.2.10.3 Please describe your return policy in detail.
Appears in 3 contracts
Sources: Naspo Valuepoint Master Agreement, Naspo Valuepoint Master Agreement for Public Safety Video and Vehicle Mounted Equipment, Naspo Valuepoint Master Agreement