Returns and Exchanges. (a) If your Mobile Phone becomes faulty within the first 14 days of purchase, then you are entitled to a fully boxed replacement phone, or a refund, as you prefer. (b) If you bought your phone online, please call Customer Care. (c) If you bought your phone in a Post Office, then you should return it at the Post Office. Please have your receipt with you as proof of purchase and ensure that all elements of the phone are included with the packaging i.e. charger, SIM card, battery, Welcome Guide and phone handbook. (d) If you prefer, you can also log your repair directly with the repair company on ▇▇▇.▇▇▇▇▇▇.▇▇
Appears in 1 contract
Sources: General Terms & Conditions
Returns and Exchanges. (a) If your Mobile Phone mobile phone becomes faulty within the first 14 days of purchase, then you are entitled to a fully boxed replacement phone, or a refund, as you prefer.
(b) If you bought your phone online, please call Customer Care.
(c) If you bought your phone in a Post Office, then you should return it at the Post Office. Please have your receipt with you as proof of purchase and ensure that all elements of the phone are included with the packaging i.e. charger, SIM card, battery, Welcome Guide and phone handbook.
(d) If you prefer, you can also log your repair directly with the repair company on ▇▇▇.▇▇▇▇▇▇.▇▇.
Appears in 1 contract
Sources: General Terms and Conditions