Common use of Revised Policies and Procedures Clause in Contracts

Revised Policies and Procedures. Within sixty (60) calendar days of the Effective date of this Agreement, DCH shall adapt and submit to OCR the Auxiliary Aids and Services For Persons With Disabilities Policy and Procedures, at Attachment F, to ensure effective communication with deaf or hard of hearing Patients and/or Companions, consistent with the requirements of this Agreement and Section 504. The revised policy and procedures shall include, at a minimum, the following: 1. A section indicating that appropriate auxiliary aids and services shall be provided free of charge to deaf or hard of hearing Patients and/or Companions when such aids or services are necessary to ensure effective communication. 2. A section designating the name and title (e.g., office manager or chief operations officer) of the individual who will make the determination of what auxiliary aid or service DCH will provide to a deaf or hard of hearing Patient or Companion who requests one. 3. A section indicating that DCH staff will consider the following factions in reaching the determination referred to in V-B.2 , above: (a) the nature, length, and importance of the communication at issue; (b) the Patient’s and Companion’s disability and communication skills and knowledge; (c) the Patient’s health status or changes thereto; (d) the Patient’s and/or Companion’s preference or stated need for an interpreter; and (e) the reasonably foreseeable health care activities of the Patient (e.g., medical tests or procedures, meetings with health care professionals, or discussions concerning billing, insurance, history, diagnosis, prognosis, self care, or discharge). DCH(s) staff, taking into account the preferences of the individual, will decide which auxiliary aid or service to provide, so long as effective communication is provided. 4. A section indicating general circumstances under which auxiliary aids and services, including but not limited to, qualified interpreters will be provided when necessary for effective communication. Examples include, but are not limited to: (a) determining a Patient’s medical history or obtaining a description of the Patient’s ailments or symptoms; (b) explaining and describing inpatient, outpatient, pre-operative, post-operative, and other medical procedures, tests, or treatment; (c) discussing test results; (d) discussing diagnosis, prognosis, and treatment options; (e) obtaining informed consent or permission for procedures, surgery, or other treatment options; (f) explaining reasons for, how to take and possible side effects of medications; (g) communicating during treatment and testing; (

Revised Policies and Procedures. Within sixty (60) calendar days of after the Effective date Date of this Agreement, DCH ETMC shall adapt and submit to OCR the Auxiliary Aids and Services For Persons With Disabilities Policy and Procedures, at Attachment F, to ensure effective communication with deaf or hard of hearing Patients and/or and Companions, consistent with the requirements of this Agreement and Section 504. The revised policy and procedures shall include, at a minimum, the following: 1. A section indicating that appropriate auxiliary aids and services shall be provided free of charge to deaf or hard of hearing Patients and/or and Companions when such aids or services are necessary to ensure effective communication. 2. A section designating the name and title (e.g., office manager or chief operations officer) of the individual who will make the determination of what auxiliary aid or service DCH ETMC will provide to a deaf or hard of hearing Patient or Companion who requests one. 3. A section indicating that DCH ETMC staff will consider the following factions factors in reaching the determination referred to in VSectionV-B.2 B.2, above: (a) the nature, length, and importance of the communication at issue; (b) the Patient’s and Companion’s disability and communication skills and knowledge; (c) the Patient’s health status or changes thereto; (d) the Patient’s and/or and Companion’s preference or stated need for an interpreter; and (e) the reasonably foreseeable health care activities of the Patient (e.g., medical tests or procedures, meetings with health care professionals, or discussions concerning billing, insurance, history, diagnosis, prognosis, self care, or discharge). DCH(s) ETMC staff, taking into account the preferences of the individual, will decide which auxiliary aid or service to provide, so long as effective communication is provided. 4. A section indicating general circumstances under which auxiliary aids and services, including but not limited to, qualified interpreters interpreters, will be provided provided, when necessary for effective communication. Examples include, but are not limited to: (a) determining a Patient’s medical history or obtaining a description of the Patient’s ailments or symptoms; (b) explaining and describing inpatient, outpatient, pre-operative, post-operative, and other medical procedures, tests, or treatmenttreatments; (c) discussing test results; (d) discussing diagnosis, prognosis, and treatment options; (e) obtaining informed consent or permission for procedures, surgery, or other treatment options; (f) explaining reasons for, how to take take, and possible side effects of medications; (g) communicating during treatment and testing; (;

Revised Policies and Procedures. Within sixty (60) calendar days of the Effective date Date of this Agreement, DCH ADC shall adapt adopt and submit to OCR the Auxiliary Aids a policy and Services For Persons With Disabilities Policy and Procedures, at Attachment F, procedures to ensure effective communication with deaf or hard of hearing Patients and/or Companions, consistent with the requirements of this Agreement and Section 504. The Auxiliary Aids and Services For Persons With Disabilities Policy and Procedures, at Attachment F, has been provided as a reference to ADC in drafting its own policy and procedures. ADC’s revised policy and procedures shall include, at a minimum, the following: 1. A section indicating that appropriate auxiliary aids and services shall be provided free of charge to deaf or hard of hearing Patients and/or Companions when such aids or services are necessary to ensure effective communication. 2. A section designating the name and title (e.g., office manager or chief operations officer) of the individual who will make the determination of what auxiliary aid or service DCH ADC will provide to a deaf or hard of hearing Patient or and/or Companion who requests one. 3. A section indicating that DCH ADC staff will consider the following factions factors in reaching the determination referred to in VSectionV-B.2 B.2, above: (a) the nature, length, and importance of the communication at issue; (b) the Patient’s and and/or Companion’s disability and communication skills and knowledge; (c) the Patient’s health status or changes thereto; (d) the Patient’s and/or Companion’s preference or stated need for an interpreter; and (e) the reasonably foreseeable health care activities of the Patient (e.g., medical tests or procedures, meetings with health care professionals, or discussions concerning billing, insurance, history, diagnosis, prognosis, self care, or discharge). DCH(s) ADC staff, taking into account the preferences of the individual, will decide which auxiliary aid or service to provide, so long as effective communication is provided. 4. A section indicating general circumstances under which auxiliary aids and services, including but not limited to, qualified interpreters interpreters, will be provided provided, when necessary for effective communication. Examples include, but are not limited to: (a) determining a Patient’s medical history or obtaining a description of the Patient’s ailments or symptoms; (b) explaining and describing inpatient, outpatient, pre-operative, post-operative, and other medical procedures, tests, or treatmenttreatments; (c) discussing test results; (d) discussing diagnosis, prognosis, and treatment options; (e) obtaining informed consent or permission for procedures, surgery, or other treatment options; (f) explaining reasons for, how to take take, and possible side effects of medications; (g) communicating during treatment and testing; (;