RFI Services. 6.1 The Customer may purchase RFI Tokens from the Supplier at any time during the term of this Agreement. 6.2 The Customer shall be entitled to redeem the RFI Tokens in exchange for an equivalent amount of RFI Services, by notifying the Supplier in writing that they want to do so. The Customer must have sufficient RFI Tokens to cover the scope of their requested RFI Services in order to procure such Services. 6.3 The provision of RFI Services shall be subject to the Supplier’s confirmation of acceptance of a request for RFI Services and agreement between the parties in writing as to the scope of and timescales for any RFI Services to be provided (with both parties acting reasonably to agree the same). 6.4 Once purchased RFI Tokens shall be non-refundable and may only be redeemed for RFI Services and not in lieu of payment for Bespoke Services, Threatmatch Services or any Additional Intelligence Services.
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Sources: Threatmatch Community Services Agreement, Threatmatch Community Services Agreement