Right to issue instructions. 4.2.1 Customer has the right to issue instructions to Rencore regarding the processing of personal data under this DPA. Customer shall issue its instructions via email to pri- ▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇ or in writing to ▇▇▇▇▇▇▇'s registered address, with the under- standing that postal instructions are received within 3 business days. To ensure a swift response, Rencore encourages the Customer to communicate with them via the listed email address. 4.2.2 In urgent cases, Customer shall be allowed to issue individual instructions orally. Cus- tomer shall confirm oral instructions via email to ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇.▇▇▇ or in writing without undue delay, with the understanding that postal instructions are received within 3 business days. To ensure a swift response, Rencore encourages the Customer to communicate with them via the listed email address. 4.2.3 Customer shall bear any additional costs and expenses arising for Rencore due to in- structions of Customer which deviate from or create additional requirements to the provisions of the Agreement or this DPA.
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Sources: Data Processing Addendum, Data Processing Agreement, Data Processing Addendum