ROOM SERVICE. The parties have agreed to the following procedures to apply in respect of Room Service service charges: (a) In the Room Service Department, a suggested service charge in the amount of fifteen percent (15%) will be shown on the guest’s cheque. (b) It is understood that a maximum of fifteen percent (15%) of the total applicable cheque shall be payable to the applicable employee. (c) It is further understood that non-payment of all/any such service charge to the Hotel by the guest will result in recovery, by the Hotel, from the applicable employee, of any applicable amount paid to the employee, pursuant to paragraph (b) above. This recovery to be made in the form of withholding from subsequent payments to be made to the applicable employee in accordance herewith. (d) A one dollar & forty cents ($1.40) per item will be charged where VIP amenities are delivered. A thirty dollar ($30) rate will be charged where a full bar is set up in a room.
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Sources: Collective Agreement, Collective Agreement