Common use of Root Cause Failure Analysis Clause in Contracts

Root Cause Failure Analysis. Supplier shall have the capability to perform root cause analysis and report findings in a timely manner, as stated in the request. Capability shall also exist which enables the effective capture and routing of Product requiring root cause analysis from identified defects or customer requests. Notification of the need for a root cause analysis may come from many sources, e.g. email, voice mail, fax and may come before or after authorization to return Product for repair.