Common use of Running Late Clause in Contracts

Running Late. If the Contractor is for any reason running late due to unforeseen circumstances (such as a traffic jam caused by a recent accident) it is the Contractor’s responsibility to make immediate contact with COD to advise of the anticipated delay, and in all cases should make such contact as soon as possible and at least 30minutes before the scheduled pickup time. COD will then attempt to contact the customer and confirm if they can accommodate late pickup. If not, COD may organise an alternative vehicle. Failure to contact COD in such situations may, at COD’s discretion, result in payment to the Contractor for the relevant booking being wholly or partly withheld and/or the Contractor reimbursing COD for its reasonable costs of compensating the customer, including for any free of charge booking up to the value of the booking unfulfilled by the Contractor in this instance.